Recenze (30 030)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
Datum úprav: 16. prosinec 2021

Great dropshipping app. Customer service is helpful, and bulk order fulfillment is so helpful when scaling. I would like to see the following features in the future:
- Review import from AliExpress
- Bulk fulfill more than 40 orders at a time
- Better variant mapping
I spoke with Nephele about an issue today, and I was taken care of super quickly. Hopefully my issue is resolved soon!

Sage & Sill
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 16. prosinec 2021

Hi Sage & Sill,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. leden 2020

I really like how this app made importing products easier. It would be nice if it would also import the videos from the product pages. I really like how I can make ordering the products easier.

Bean Shoppin'
Spojené státy
Doba používání aplikace: 4 měsíci
29. březen 2022

I am using this app and its good app it helps a lot. The customer service is available 24/7 to help especially Chris thank you friend

Ma-Paire
Spojené království
Doba používání aplikace: 4 měsíci
Datum úprav: 16. únor 2021

I am only new to drop-shipping . I am not joining 1 and 1 yet so this App sounds to be for me while I am learning. I am fearful of making a hash out of it. Thank you for your patience. I am feeling too much like a new chum. It was a bit frightening learning at first but it is becoming clearer now. Thankful for the help and support available.It is a challenge. Dorla.com

Dorla.com
Austrálie
Doba používání aplikace: 4 měsíci
27. květen 2022

Customer service is super prompt and very helpful. Levi answered my questions patiently and explained things I struggled to understand.

Love Those Blooms
Nový Zéland
Doba používání aplikace: 4 měsíci
5. srpen 2022

The app is great, easy to use and has many features. Support is on top level. Emma helped me solve my issues right away. However there is a bit of confusion when it comes to entering new variants from the same supplier that you already imported the product. You have to manually create variants on shopify and then map them on dser. This creates confusion on sku's and inventory tracking.

Miss Exotic
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 7. srpen 2022

Hi,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. červen 2022

I spoke to customer representative Emma and she helped me to clearly understand my issue and learn how to resolve it. Great customer service, didn't have to wait long to get in touch with someone. Just wish the live chat could be accessed within the DSers app instead of facebook messanger.

Filisco
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 2. červen 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Datum úprav: 7. listopad 2021

Zark did a fantastic job assisting me with the issues I was having with an order. Zark was very patient and provided a lot of tutorials for mapping products. Customer service is great and gets 5 STARS!!! The app itself is not helpful for my store because it is too manual of process for me. We had to map the item I sold to AliExpress prior to purchasing this DSers. After mapping the product I found out the order failed through AliExpress because the item was out of stock. Since I have to manually look and see if a product is in stock each day is too much for me to do. Zark did advise how to turn on notifications with the free plan. I found out about the inventory tracking limitations for the free plan while dealing with my order issues. This is why I gave the app 4 stars is strictly for the customer service. It may be great for a store that can be more hands on for the free plan or you can upgrade to a paid plan and see how the service works for yourself. If you have issues reach out to customer service for help. This is the best part of their app.

Black & Gifted LLC
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 7. listopad 2021

Hi Black & Gifted LLC,

We really appreciate your review of our customer service! Thank you for your honest feedback. There is some manual work when you first set up DSers, but afterward, the automation is made much simpler, and will definitely save you a lot of time. We understand the limitation of the free plan, we'll consider your feedback and work on improving it. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. květen 2022

Thank you, Jeo, for your assistance.
I will recommend it to every one of my friends for DSersAliExpress
You are the best assistance.

Slaminu
Španělsko
Doba používání aplikace: 4 měsíci
19. květen 2024

Responsive customer service and very resourceful

Shero
Německo
Vývojář DSers odpověděl 20. květen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team