DSers‑AliExpress Dropshipping , Počet recenzí: 25 291

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
29. prosinec 2023

I love the DSers app; it makes dropshipping so much easier than locating products to sell, inventory management and the entire customer ordering process, including keeping them updated on the progress of their order.

In addition, their customer service is second to none. Just today, I had a query and Sandy was patient with my questions and went above and beyond to explain how to resolve my queries. A great app is nothing without an excellent customer support team! Thanks Sandy :)

UrbanHub
Irsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. březen 2024

Lennon - Customer Service Rep Very Helpful and Responsive

HavreDSV
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 4. březen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25. duben 2024

The App is really good and user-friendly. The customer service is exceptional and fast too. I spoke with Isla and she is really professional. She was nice and polite and made my experience in the app even better. I recommend the app to anyone out there looking for a dropshipping supplier.

Mini Marvel
Keňa
Doba používání aplikace: 33 minutami
Vývojář DSers odpověděl 27. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. leden 2024

I am just getting started and had a previous account with AliExpress and that was what I initially connected my DSers account to. So of course, when I went to fulfill my very first order, I couldn't find it on the supplier side. Adele from DSers stayed on messenger with me and provided support until the issue was resolved. When I had trouble locating things, she sent screen shots to help guide me where I needed to go. I believe she spent well over an hour helping me resolve the issue. She was super knowledgeable and helpful. I am a big fan of their customer support!

Mary's Garden Shed
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 21. leden 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. leden 2024

Nephele help me and take the time to solve my problem !
Thanks to her.

Pilou Pilou
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4. duben 2024

Thank you Ralla for the excellent and quick resolution of my question. I recommend it.

heartskating
Litva
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 6. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3. duben 2024

Atendimento maravilhoso e atendente Blanca muito atenciosa, resolveu meu problema com muita paciência.

Multishoplife
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. duben 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12. květen 2024

Great support from RITA

Coolingwave
Francie
Doba používání aplikace: 19 dny
Vývojář DSers odpověděl 13. květen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. leden 2024

Dsers has some excellent customer service. I spoke to Lily who answered all my issues in a timely manner whilst also giving screenshots to help me through each step. Brilliant.

Elysium Isle
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. únor 2024

Excellent customer service agent

Got 'em Goods
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 25. únor 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team