Recenze (26 000)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
29. květen 2024

AMAZING CUSTOMER SERVICE !

BORNOVA
Francie
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 2. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. březen 2024

Very good Support, Nice, super helpful.

ShopHouse
Spojené státy
Doba používání aplikace: 8 dny
Vývojář DSers odpověděl 17. březen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. únor 2024

very good live chat, quickly answer and very friendly), my problem was decided for a few minutes

Culinary Innovation
Irsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 4. únor 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4. leden 2024

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head.

Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level.

The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process.

Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on.

In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help.

Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Viper Baby
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 15. leden 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25. únor 2024

Ralla was very helpful for DSers support. Thank you!

Miller Market
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 27. únor 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7. červen 2024

Wendy I Love his/her Support

Quick hut
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25. leden 2024

Not just 5 stars for Sylvia from the DSers support team, but I offer the entire galaxy, thank you for your support, you helped me even without speaking the same language as me, score A+ 1mil !!!!!!

Produtos MB™
Brazílie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 28. leden 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28. duben 2024

Surely the best assistance there is

LOOPING
Portugalsko
Doba používání aplikace: 23 dny
Vývojář DSers odpověděl 29. duben 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. únor 2024

Thanks Isla! Fantastic and fast service from the customer service

Inner Peace Sanctum
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 25. únor 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27. únor 2024

I'm satisfied with the service Isak provided. He helped me resolved issues.

YouthTreat
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 28. únor 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team