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I was very satisfied of the care I have got from Amity, and my issues got an answer quickly.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
thank you very much to support Hellen, for your support, which saved my day and my business. great service
Been using the service for a few months now and everything is working as intended. Did have a minor issue with one of my accounts synching up my account id's but your staff member Sandy managed to get it sorted in less than five minutes for me even though I was beating my head against a wall for several hours!
Looking forward to selling more of my stuff online and working with your staff in the future!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Customer service was very responsive. Really need that. The interface wasn't as beginner-friendly but I'm sure they will improve on that
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer service. Easy to use! Whenever help is needed, they answer really quickly through the chat and they walk you through the steps to make it work.
Hi Auxalys Event,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Everything was going well until it stopped being compatible because it was not updated. I think it´s a great and very useful app, but that is the only problem I have had and I would like to know what I can do?
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I needed some help with my order a customer made in my store so I seeked help with DSers. The assistant Sylvia was happy to help me and took time to walk me through the process and helped me solve the problem. Kinda wished the english was better on their side as I didn't understand what she was trying to tell me once or twice. However we came to a solution at the end which is the most important.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem in order fullfilment. This was caused totally by me. I keep in touch with help center of Dsers wich helped me almost instantly.
Arwen gave me the best help I could ever have.
GIVE A RAISE TO THAT MAN!
THANK YOU ARWEN, YOU ARE THE BEST ONE!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I can connect my Shopify store to my Dsers account
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
This app was great to begin building a store and loading it with products to dropship. I found the customer service to be excellent in terms of trying to resolve any problems or answer questions on the limitations of the product. The app does require some work due to the fact the aliexpress listing are usually a mess and not well written. Once DSers ads automatic product updates and pricing as an automatic feature I think it would be 5 Stars. Over 1 month with it I have not made any sales even with paid traffic but that's drop shipping everyone knows aliexpress now. I cant say I recommend drop shipping but to save you time this app can really help.
Hi Energy World Tech Lights,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team