Recenze (30 202)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
26. srpen 2024

Atendimento rápido e eficiente...
Resolvi meu problema com 2 cliques...
Muito obrigado Chloe...

Btex Store
Brazílie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 27. srpen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28. květen 2024

I used customer support for the first time this past weekend. Ralla responded right away. She had accurate, detailed answers for me. She understood what I needed and gave me the solution in terms I could easily remember and implement!!!!!! Ralla, thank you sooooo much for knowing your job so well and for being so kind!!!!!!

apparelandaccessoriescloset
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář DSers odpověděl 29. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. srpen 2024

Olivia me atendeu muito bem. Obrigada.

Aflora Fashion
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. srpen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9. červenec 2024

the customer service is amazing. even with all my questions, they took their time with me and resolved my concerns.

Astridia Bazaar
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19. červenec 2024

Muito atenciosos e sempre me ajudaram de pronto! Muito obrigado Dsers

Loja Lavyk
Brazílie
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 21. červenec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1. červenec 2024

I had some problems with linking DSers to Aliexpress, Sandy had been most helpful and patient with understanding the issues and solving the problems. She has all my problems resolved, what a relief. Thank you very much.

Farlane
Malajsie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 2. červenec 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3. srpen 2024

Bonjour j'ai un problème avec l'application quand j'importe un produit dans ma boutique peut importe le quel je ne peut pas le vendre car apparement il est en rupture de stock alors que sur aliexpress non.
Même si je vais dans "produit">stock>continuer a vendre sans stock , cela ne fonctionne pas , avez vous une solution ? merci.

No Doubt
Francie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 4. srpen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. září 2024

Olivia has been a huge help for me and responds very quickly!

CordFusion
Spojené státy
Doba používání aplikace: Asi 2 hodinami
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. červen 2024

Krystal is an absolute angel who helped me achieve my goal this lady helped me for 4.5 hours straight with my struggles of creating an affiliate account and I highly recommend using this app more than any

My Store
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 16. červen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. červenec 2024

Vivian was the best of the best, nice interaction and good job to all the team! Great costumer service really ;)

BohoStyle
Švýcarsko
Doba používání aplikace: 4 dny
Vývojář DSers odpověděl 29. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team