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great customer support, friendly and helpful, I had a problem and it was solved. thanks!
Customer Service through Messenger was great! I had a small issue with an account that I wanted removed and was running into problems but once I got in touch with DSers through messenger, I was able to get it resolved in no time. Responses were prompt and kind, assistance was quick, and my issue was resolved in no-time. Good to know that customer service is reliable in case I need help later on.
10 out of 10 satisfactory. Very knowledgeable and patient. Walked me through each step comfortably. And very polite.
Had an issue with a product that I thought had not been sent to the customer. It turned out that I had not completed my payment to the supplier. This was my first order, and I was a little confused on how it all had to be completed. Sandy at DSers's support was very patient as I had to ask some questions about procedures. She took the time to walk me through the whole process and gave me the complete instructions on how an order is processed. So now I know. I was also surprised that someone answered back to me almost immediately. Ok she deserves a 5 star...you go girl.
Aimee was extremely helpful and efficient. She replied quickly, understood the issue, and did not give me a generic answer. She genuinely tried to solve the problem, checked what was happening, and actually helped me fix it. I really appreciate her support and the quality of her service.
I have been using this app for more than 3 years and its amazing, works perfectly
Grazie di tutto che avete aiutato a me .
no mi fatto perdere manco un minuto avete risolto subito il problema
I experienced an issue with my automated inventory sync. Celia responded within seconds and resolved the problem very quickly. Excellent customer service!
I had an issue getting an order through. I messaged the DSers team and they helped me immediately. Great service, great experience!!
10/10 support! I was facing an issue that I couldn't solve on my own, and the support team managed to fix it. The service was excellent and very helpful. Now I can go back to using my DSers.