Recenze (30 354)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
19. říjen 2024

Perfect customer service. Provides you the tools and the help needed to manage your orders

TranquilLexe
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 20. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4. září 2024

Outstanding Service from Vivian!

Vivian provided top-notch support when I needed help with my Shopify store. She was not only highly skilled but also very attentive to my needs. Vivian took the time to explain everything clearly and made sure that all my issues were resolved quickly and efficiently. Her friendly and professional approach made the whole process smooth and stress-free. I’m extremely grateful for her assistance and would highly recommend her to anyone needing help!

Hydro Cannon
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 5. září 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9. říjen 2024

Sandy Was awesome. Very detailed in how she walked me through and fixing my mapping issue!

Skylineoutdoors
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář DSers odpověděl 15. říjen 2024




Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. listopad 2024

Very good work, always ready to listen and very efficient.

Bricoli | La Boutique Déco
Francie
Doba používání aplikace: Více než 2 roky
Vývojář DSers odpověděl 3. listopad 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. září 2024

Raphael from DSers - Exceptional Service and Support! ⭐⭐⭐⭐⭐

I recently had the pleasure of working with Raphael from DSers, and I cannot recommend him highly enough! From the moment I reached out, Raphael was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and offered clear, step-by-step guidance that made the entire process smooth and efficient.

Raphael's expertise in the platform is evident, and he went above and beyond to ensure all my questions were answered. Whether it was troubleshooting an issue or providing tips to optimize my workflow, his solutions were always spot-on. I truly appreciated his patience and dedication to making sure everything was running perfectly.

If you're looking for someone who is not only skilled but also genuinely cares about customer success, Raphael is your go-to person. Thank you so much, Raphael, for your outstanding service! DSers is lucky to have you on their team.

Highly recommend!

VaruVibe
Švédsko
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16. září 2024

I had a great experience with DSers’ chat assistant, Vivian. She was super helpful and fixed all my issues really quickly. I asked a bunch of questions, and she answered every single one with no problems at all. Plus, her replies were fast and she was so polite the whole time. Honestly, it made everything so much easier, and I’m really happy with how smooth the process was. Huge thanks to Vivian and DSers for such awesome support!

oliva.
Portugalsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. říjen 2024

Great experience , easy ,simple and straight forward.
I got great support from Aimee , she got i right to work and solve the issue in no time. Thank you Dsers!

FirstManStore
Izrael
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 23. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. září 2024

I highly recommend this app, its really a powerful system that make us more easier to manage my own shop. Even the help center Aimee from DSers, very prompt, polite and responsive.. she never stop until I resolve my inquiries. thank you for resolving my issues..

Jana's Closet
Austrálie
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 8. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12. září 2024

I had my first sale today and was having a few issues with DSers connecting to Ali Express

Chloe from DSers was quick to respond and made me realise with good question prompting that it was a 101 error where I was in my personal Ali Express account

She was also available for other questions I had as well

PRACTICAL USE ITEMS
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. říjen 2024

The customer service will answer your questions in a professional and simple way, which I think is very good

Fragrant garden
Čína
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 20. říjen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team