Recenze (30 368)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
27. červenec 2024

Villanelle was great at helping me figure things out, not once but twice!

Enigma Alpha Emporium
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 29. červenec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. říjen 2024

excelente apoyo por parte de ayuda en sistemas por parte de RIN resolvió mi situación

Tu Deseo Pedido
Mexiko
Doba používání aplikace: Asi 4 hodinami
Vývojář DSers odpověděl 3. listopad 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19. červenec 2024

Sou Denise...Minhas dúvidas foram sanadas, meus problemas resolvidos e o atendimento foi maravilhoso. Bem claro, paciente e cordial.

Shazan Online
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. červenec 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1. září 2024

good

Zenlike
Čína
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 2. září 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. září 2024

The live support chat is super friendly and efficient. Within 5 minutes Blanca was able to assist me and solve my problem.

Zereen
Nizozemsko
Doba používání aplikace: Asi 23 hodinami
Vývojář DSers odpověděl 8. září 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. červenec 2024

Vivian - very quick and satisfying feedback :-)

Montessori Baby Spielzeug
Německo
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 25. červenec 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. červenec 2024

Excellente appli, un vrai gain de temps. J'étais bloqué avec un problème de mode de livraison et je ne trouvais aucune solution. Après un échange via Messenger avec Lucy, elle a éclairci et résolu le problème en 3 minutes. Je recommande, très réactive et professionnelle. Merci !

Bambino
Francie
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 10. červenec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23. červenec 2024

I encountered a problem in my store specifically with Dsers account. For a moment I thought I would lose my products in my store, so I asked for help from Dsers help center and I had an incredible helper, Vivian, she was so helpful and friendly like my store is for her.
Thank you, Vivian, if there are 10 stars I will never hesitate to give you 10 stars.
Thank you Dsers you take care of your clients with great and smart people as customer care agents.

The Vitality Flex
Spojené arabské emiráty
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 24. červenec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19. červenec 2024

Exceptional Customer Service from Colleen

I am writing to commend Colleen for her outstanding customer service. As the owner of Ice & Trim, a new dropshipping store, I recently faced a connection issue between DSers and AliExpress. Colleen was incredibly attentive and professional, guiding me through the troubleshooting process with clarity and patience.

Her dedication to resolving my issue promptly and her deep understanding of the DSers platform were impressive. Colleen’s exceptional support has greatly enhanced my confidence in using DSers for my business.

Colleen is an invaluable asset to your team, and I highly recommend her to anyone needing DSers support.

Best regards

Ice & Trim
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. červenec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23. červenec 2024

The services from Maria was brilliant.

I just set up the Shop and didn't understand the whole thing, and I got two orders in, unfortunately the price was wrong. Maria helped me sorted out everything and very helpful.

Great Service, Great Help!

TrendTopia
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 25. červenec 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team