Recenze (28 950)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
15. duben 2024

i had some synchronising issues. was attended to by Bianca and she provides excellent customer service. not only she answered my questions but she tried her best to solve the issue for me.

Little Occasion
Singapur
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 16. duben 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. červenec 2024

Isak est super !

Breathlution
Francie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 14. červenec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. červenec 2024

Por gentiliza e super rápido, em resolver o problema

AL Marketplace
Brazílie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 15. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7. květen 2024

Myra was very helpful with my issue regarding fulfilling my orders. Very kind and fast responses!

Pleasant Pets
Irsko
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 8. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23. duben 2024

Lily on DSers customer service (Messenger live chat) was incredible.
Supersonic fst with replies that where ON SPOT and just what i needed.
10/10 sould recommend and will guaranteed be using again!

SockPaw
Španělsko
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 24. duben 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. květen 2024

Lucy was very helpful and explained every question in detail. never seen this type of perfect customer service.

Bazaar Sphere
Austrálie
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 16. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20. duben 2024

First time I needed the D-Sers support, and I was surprised how efficient it is. All the contact was made through emails with very quick responses. Jesse the customer support attendant always answered quickly and helped me in a couple minutes to solve an issue I was facing. Outstanding communication and highly effective. Many thanks.

APOWERQUEEN
Austrálie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 22. duben 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31. červenec 2024

Excelente servicio de ayuda
Me sacaron de un apuro

Tazimashop
Mexiko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 2. srpen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17. duben 2024

I spoke with Chrissy from DSers Support Team. And she was extremely helpful. I'm new to DSers/Alliexpress and I am struggling a little bit getting it to all work for me. Chrissy was extremely helpful and very professional. She helped me understand exactly what I need to do.
Thank you very much

The Modish Penguin
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. duben 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29. červenec 2024

Great support! The attendant Isak solved all my problems in 20 minutes, super fast and accurate!

Pechincha Total
Brazílie
Doba používání aplikace: Asi 2 hodinami
Vývojář DSers odpověděl 1. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team