Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
27. květen 2024

What a service! They find your problem right away and take care of it . Thanks to Lena for that very prompt response, Love DSERS, the app and the people who hold everything together. i hardly recommend!

J'aime mes enfants
Kanada
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 28. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23. červen 2024

Thank you Raphael for all your help, you solved all my problems and followed up with me everything step by step.

I really appreciate your efforts

YORA Boutique
Kuvajt
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 25. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12. srpen 2024

Ivan was fantastic with helping me!

BlissBrideBoutique
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 14. srpen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20. září 2024

Wendy was excellent, adept and knowledgeable!

AstraVita
Kanada
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 7. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7. červen 2024

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18. říjen 2024

great app and support provided by Blanca

Trendy Tail
Polsko
Doba používání aplikace: Asi 2 hodinami
Vývojář DSers odpověděl 20. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4. červenec 2024

estou muito satisfeita com o atendimento que tive. Rápido, preciso e super didático para resolver o meu problema da melhor maneira. Quem me atendeu foi Vivian e foi espetacular, muito obrigada.

Flowness
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 7. červenec 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. červenec 2024

Had an Issue, worked with Ivan and he helped me right away, amazing service!

Renegadelane
Kanada
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 4. červenec 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. červen 2024

Vivian is the one who supported me the whole process that I was stuck, the service delivery was very percise and fast, for me this is one of the best customer service that a company could offer to the customer. Highly recommend the app and shout out to Vivian for helping me so much

EE-Shortz
Nizozemsko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 16. červen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15. červen 2024

Very knowledgeable and fast assistance. For one minute I thought I was talking to a bot :-). Awesome service to resolve my issue. Worth every penny.

WellnessGadgetsHub
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 16. červen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team