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Lily was super helpful and clarified all of my questions for me and was very patient. Great service.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Support was very effective and fast to find us solutions for the problems we faced.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Ottimo servizio clienti. App nuova e ancora da perfezionare. Troppi automatismi per chi è abituato a gestire gli ordini anche manualmente a seconda della situazione/fornitore.
After exchanging emails with the stuff, all questions has been answered to my satisfaction, therfore I will continue to keep my mind open and take adventage of all the features app has to offer . ps.- the customer service is great and they contacted me very quick .
Hi there! I hope that you are doing well. Could you please tell me what issue you are facing when using DSers? Please feel free to contact via Messenger or email: support@dserspro.com. We are happy to help.
My questions were quickly and well answered. The persons who answered were nice and helpful. I recommand the app:)
Hi SafeChristmas,
We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. They are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I returned to DSers after migrating from Oberlo. I was disappointed at first to hear that Oberlo was shutting down and had a bad impression from my initial use of DSers some time ago, however the app has significantly improved to the point it is now a great replacement - even more feature-filled than Oberlo. There are still some minor bugs with that app and the UI is not as nice/clean as alternatives, however support is good for resolving any issues (thank you Tiffany!).
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
A Selena me atendeu super bem parabéns, muito simpática
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.
Hi Queenya,
We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us about what to improve. Happy dropshipping with DSers!
DSers Team
I used the app for the first time to place one of my small value orders for testing. I loved the convenience. Experimenting, the order volume is increasing, and Oberlo's process is too slow for a large volume of orders. -
Giving 4 stars for now. Once complete all experiments and DSERs perform, will change my review.
Owner, https://thewhiteroseusa.com
Customer service is always spot on. I found my time with Neva to be super helpful. Docking a star because DS doesn't offer white labeling brand packaging which is disappointing.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team