Recenze (30 302)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
6. červen 2024

Sherry was helpful with getting my old Shopify account deleted. I do wish the interface was a bit more user friendly though. All my products were deleted once my old account was deleted and I had to search the products all over again for my new account.

RAENII
Spojené státy
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 10. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4. listopad 2024

Super Service. Antwortet schnell und löst die Probleme schnell und zufriedenstellend.

Rhein Main Hundeshop
Německo
Doba používání aplikace: Asi 21 hodinami
Vývojář DSers odpověděl 6. listopad 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21. červen 2024

Chrissy,
Absolute amazing customer support from her on Dsers, I was lost for a few days regarding some settings and app management, however in just a few minutes I fixed everything with her help.

five starts, would get help again!

NomadSupply
Spojené království
Doba používání aplikace: 13 dny
Vývojář DSers odpověděl 23. červen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13. červen 2024

definitely very helpful and would recommend Blanca from DSers. explained everything we needed really well. great service

Joippe
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 16. červen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22. srpen 2024

nice respose for question and reply fast .

coolvisual
Tchaj-wan
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. červenec 2024

I had the opportunity to speak with Tiffany and she handled the conversation very carefully and clarified my ideas very quickly

SmarterLife Center
Itálie
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 23. červenec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. červenec 2024

Fast and smooth support. thanks to Miss Lena

Al Sayed traders
Spojené arabské emiráty
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 8. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28. květen 2024

I had a great experience working with Lily. She was incredibly helpful in guiding me through the process of adjusting my settings. Her instructions were clear, concise, and easy to follow. Thanks to her expertise, I was able to get everything set up perfectly. I highly recommend her assistance to anyone in need!

GOSNAP
Švýcarsko
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 29. květen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. červen 2024

Thanks so much Blanca for your help. I really appreciate it!

Aouzu
Indie
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 23. červen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. červen 2024

I have used Dsers in the past and its been an amazing service for adding products to my Shopify stores. The other day I wanted to remove my old stores from DSERS but couldn't manually do it, so I contacted customer support and Vivian helped me manually remove them. She was extremely kind and caring. 5 stars for DSERS and 5 stars for customer support.

My Store
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 27. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team