Recenze (29 759)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
10. červenec 2024

love it the team support. Maria is great

Synaflex
Izrael
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 11. červenec 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. květen 2024

Blanca has been very helpful, he used all means to convey the information to me in a simple way and has been significantly patient.
Thank you again Blanca ,
Mohamed Abdel Aziz Said

HANA STORE
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 20. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19. říjen 2024

Ich hatte Probleme meinen neuen Store mit meinem bestehenden Dsers account zu verbinden und der Support von Via hat mir geholfen alles reibungslos zu verbinden! Danke You saved my day Via

Nogini
Německo
Doba používání aplikace: 40 minutami
Vývojář DSers odpověděl 20. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30. září 2024

J'avais un problème sur une commande et j'ai reçu l'aide rapide de Villanelle qui a été efficace, a résolu mon problème et m'a donné des conseils pour mes futurs commandes.

Bientôt 9 mois
Francie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. květen 2024

I needed to get DSers disconnected from a Shopify store that was already deactivated. I opened a chat with DSers and Rin responded straight away. Rin first of all checked with me that I was aware this would delete all the DSers data associated with that store and that I wanted to go ahead. After that it took only a minute and the issue was cleared up. Very courteous, helpful, and efficient support from Rin and DSers.

Store1
Spojené království
Doba používání aplikace: 17 dny
Vývojář DSers odpověděl 15. květen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

26. duben 2024

I 100% recommend Dsers! Wendy was very responsive and highly competent; she was also very instructive. I am new to dropshipping and had issues with a supplier while I had ongoing orders. I didn't know that we could switch to another supplier without having to change the information on that supplier's page. Wendy was a tremendous help and supported me from start to finish. She even took initiative to correct a mistake made. She went above and beyond with me. A thousand thanks to WENDY and DSERS

Wisebox
Réunion
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 27. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. květen 2024

Aimee was amazing!

Very patience and understanding. Helped me resolve all my issues and provided me with relevant information that will assist me in my future endeavor's.

daughters N sons
Austrálie
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 12. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24. květen 2024

Sylvia was a great help. Professional and was able to fix my issue right away.

Satisfinco
Spojené království
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 26. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. květen 2024

Thank you Iren for your help you assist me with professionalism, I really appreciate your work. thanks again

Suzy & Me
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 20. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14. květen 2024

Im new to dropshipping and needed a bit help with importing already existing products from my shopify store and Wendy from livechat support helped me to do so, even tho i didnt really know how to explain my issue it turned out to be very easy.

BlendyBoost
Polsko
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 15. květen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team