Recenze (30 354)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
17. červenec 2024

I worked with Vivian today, I must say I have never recived better customer service!

HydroFloss
Slovinsko
Doba používání aplikace: 16 dny
Vývojář DSers odpověděl 18. červenec 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3. srpen 2024

I had a lot of questions about the app and how it can help me for my business and live chat support was very prompt and quick to respond. They were very willing to answer my question despite some miscommunication but it worked out in the end. Celia was the one who helped me and was very engaging and thorough to talk to. Compared to other fulfilment apps, this is definitely one of the best.

Cosmic Dream
Austrálie
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 4. srpen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15. červenec 2024

Jacinta was amazing! She was incredibly helpful, informative, and patient.

Wall Dazed
Spojené státy
Doba používání aplikace: 21 dny
Vývojář DSers odpověděl 16. červenec 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. červenec 2024

This was the first time I used it and I could not get it right.
But thanks to Chrissy's support, I was able to solve the problem successfully!
I will be able to use DSers with confidence in the future!

maru-shop
Japonsko
Doba používání aplikace: 18 dny
Vývojář DSers odpověděl 17. červenec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. říjen 2024

I had Olivia as my assistant. A very nice and professional girl, she was available and helped us immediately. Thank you Olivia!

Yamoshop
Belgie
Doba používání aplikace: Asi hodinou
Vývojář DSers odpověděl 10. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. červenec 2024

Great help by Lena with screenshots today. Thank you!

Panda Dodo
Francie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 2. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4. září 2024

Thanks to Vivian for detailed help on how import works on DSers. I found out all the information I needed in a couple of minutes:)

Mix&Mug
Lotyšsko
Doba používání aplikace: Asi 3 hodinami
Vývojář DSers odpověděl 5. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4. červenec 2024

Thank you very much Jacinta! The best online support!

CampiFy
Polsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 7. červenec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. červenec 2024

Muito satisfeita com o suporte dado pela dsers e pelo atendimento feito pela Chloe! Bom trabalho!! Obrigada!

Blest Sale
Brazílie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12. červenec 2024

Colleen was very helpful!

Fancy Boy Furniture
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 14. červenec 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team