Recenze (30 368)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
12. listopad 2024

I recently had the pleasure of getting support from Esfania on Dsers team, she was quick on responding to my questions and very helpfull,
thank you for a great customer service Esfania.

Devinzi
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 14. listopad 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4. listopad 2024

I had a problem with my shop, and they managed to solve my problem in a second, they are really very competent, very serious and very professional, thank you again for your assistance.

haeyaert
Francie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 5. listopad 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11. listopad 2024

DSers is a great app to be using - its simple and straight forward and has wonderful customer service. I had the pleasure of Blanca helping me today and went by smooth as usual.

LadyBelleCo
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 12. listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17. říjen 2024

I messaged back and forth with Myra from DSers for over a 3-4hr period. I asked her a million questions and she was patient, quick to find the answer and thorough. She went above and beyond. I really don't know what I would've done if I hadn't been able to message her. It really helped me more than I imagined. She also had great recommendations and was great with directions and telling me how to do something on my end. I am so grateful for this service!

Howdy Ellie
Spojené státy
Doba používání aplikace: 20 dny
Vývojář DSers odpověděl 20. říjen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. listopad 2024

Answers quickly and support me along the process. I asked alot of question and no problem on answering them. Thank you for the service

CozyBaby
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 14. listopad 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27. říjen 2024

Rita was simply amazing and helped me to correct my accounts for a more seamless workflow!

ProActive Performance
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 28. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20. září 2024

The app is great for researching products. However the support is absolutely fantastic . I've had to contact support twice due to mistakes that I've made and on both occasions the live chat support went above and beyond first was Aimee and the second Celia both were on chat for over an hour each. DSers you have a pair of fantastic support staff in these two. Thank you so much.

Life’s Better Ltd
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 7. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. listopad 2024

RFIMP exceeded all my expectations! The service was top-notch, and they went above and beyond to ensure everything was perfect. They were professional, responsive, and attentive to every detail. I couldn’t be happier with the outcome, and I highly recommend RFIMP for anyone seeking exceptional quality and a seamless experience. Thank you for the fantastic service!

Flenum
Kanada
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 10. listopad 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1. říjen 2024

Excellent service and quick response. Helped me to sort the issue I had in no time. Thank you

Frenchie Flair
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. září 2024

It was the best customer service I have ever dealt with. The person didn't give up on me even if I couldn't or didn't make progress. I gave up but the person at Dsers didn't give up on me. It made me fight on. Thanks for the hope and willingness to learn this. I will fix this =) Thanks!

Svenska Husdjur
Švédsko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 17. září 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team