Recenze (30 368)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
21. červenec 2024

atentedimento otimo

SnorkShopp
Brazílie
Doba používání aplikace: 10 dny
Vývojář DSers odpověděl 22. červenec 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. červenec 2024

i was amazed to see over 6 different answer when i requested support from Dser!!!!! first answer i just got a walkthrough on something not even related to my request, i only answered did you read my request? and it started to fall down, without any response for me, all they were doing was backing last email senders back forgetting to answer me! i found a solution. DELETE. problem solved!

Allure Apparel
Kanada
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 16. červenec 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

IF you could provide the whole conversation you previously had, it'd be really helpful so we could analyze what happened and work on improving our process.

Sorry if there was any misunderstanding.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

23. červen 2024

Der Service ist top. Man muss nur die richtigen einstellungen für sich optimal testen. Dann geht alles prima.

Upgrade, downgrade, alles hatte geklappt.
toller support übrigens! Angenehm überrascht.

camping2024
Německo
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 25. červen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. červenec 2024

Dsers is the best really, i needed some help with an issue i had and i got replied by Raphael within seconds, he solved my problem, was really helpful and nice!

Trendy Trail
Izrael
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 9. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. červenec 2024

I like this man, Thank you so match

Boxipod
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. červenec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. červenec 2024

When I need help using and understanding Dsers, Zoe was there to assist. Zoe was incredibly helpful and took the time to explain things thoroughly! Thanks so much for your patience and the amazing assistance you provided Zoe!

ShopMergerInc
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 11. červenec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. červenec 2024

Good customer support from Zoe

TheStayCool™
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 9. červenec 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. červenec 2024

great and fast respond.

thanks a lot

ZigimShop
Filipíny
Doba používání aplikace: 25 dny
Vývojář DSers odpověděl 15. červenec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. červenec 2024

Thank you Tiffany was really helpful!

Nero Vivo
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 7. červenec 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. červenec 2024

The best service there is

DreamlandIL
Izrael
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 9. červenec 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team