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I recently had the pleasure of working with Chloe from the DSers support team, and I couldn't be more satisfied with the assistance I received. Chloe was incredibly helpful in guiding me through the process of product importing, setting the currency rate for Pakistan, and optimizing my shipping methods. Her expertise and patience made a complex process much easier to understand and implement. Thanks to Chloe, my Shopify store is now running smoothly, and I'm confident in managing my products and shipping options. Chloe's exceptional support and dedication truly made a difference. Highly recommended!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Thank you Lily for helping me to solve problems towards the supplier on Dser.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The attendant Vivian was great. She answered very quickly and tried to help. One of the problems was solved, the other I think is a Shopify problem, because everything appears correctly in DSers.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Excellent support team (shout out to Chris). I had an issue that could have been solved by purchasing the advanced subscription, but they found a workaround for my issue on the free version.
The free version is still excellent with great features too.
Fantastic app. Highly recommend.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Rin was very helpful and fast with solving my issue. Clear communication and very friendly.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Vivian was soo helpful!!! THANK YOU ONCE AGAIN!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Blanca was Fantastic I was able to resolve my issue with ease took no more than about 10 to 15 minutes to bury the results and now I'm back to working on my store so once again thank you Blanca
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Villanelle from DSers customer service is amazing, she unblocked a problem I had for weeks in 5 minutes. DSers is the best platform for dropshipping on Shopify in 2024!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Worked with Raphael today after my first order and he was extremely helpful, quick efficient answers that got my questions satisfied. Thanks for his help and the DSERS team
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Isak was quick to help me with my problem
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team