DSers‑AliExpress Dropshipping , Počet recenzí: 24 649

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
4. prosinec 2023

VIvian helped me with my problem in a few minutes. 10/10.

OrganizIt
Švédsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 7. prosinec 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7. listopad 2023

Irene helped me with a sync'ing problem where my orders were tied to the wrong aliexpress account. She was patient and provided clear instructions while staying on the chat until everything was resolved. I was able to place my orders successfully. Thanks Irene!

XpressChoiceMart
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10. listopad 2023

Selina gave me great customer service. She showed me easy ways to solve my problems and she was very friendly.

My Comfy Cottage
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 12. listopad 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28. prosinec 2023

Muito bom!

Simples
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18. prosinec 2023

Nice attention by Alice!!!

Alune Pads
Mexiko
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 20. prosinec 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. listopad 2023

excellent customer service, Olivia assisted me within minutes and helped till my issue was solved. Customer service like this is what I'd like in a partner like Dsers

Peachy Bum
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. duben 2024

Trés bonne expérience avec la conseillère Wendy, elle est tres réactive, pertinante et connait bien son travail. Elle m'a sorti d'un beau blocage et je la remercie , il y aurai 6 etoiles je les aurai toutes mises

Klean LM
Kanada
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 16. duben 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. listopad 2023

Grateful for the convenient app and for your help, Rin, you are a lifesaver for me

Evashopx
Spojené království
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 30. listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. listopad 2023

Amity was very friendly and attentive. It took a while to solve my issue but I had the support all the way. It was a very good experience and I'm glad for the patience and professionalism.
Thank you Amity!
You are the best :)

Vivid Shopper
Spojené státy
Doba používání aplikace: 14 dny
Vývojář DSers odpověděl 26. listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. říjen 2023

I was really lost with the process as it can be complicated for new comers. I contacted the customer service and spoke to Sylvia who honestly could not have been more helpful. I sent through images and she walked me through the process step-by-step with patience and clarity.

Thank you Sylvia. I hope to work with more people like you in the future!

Luminous Duck
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 22. říjen 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team