Recenze (30 294)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
16. listopad 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily have help support. I talked to Chrissy and the agent was very helpful and was able to solved my issue.

InspireIR Shop
Kanada
Doba používání aplikace: 12 dny
Vývojář DSers odpověděl 18. listopad 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4. říjen 2024

Awesome support from Lena! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process

HOMEFOLIOPK
Pákistán
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. říjen 2024

This was my first order, and I guess I was doing too much. Chloe so kindly helped me through the process of mapping the correct product and ordering it. I had made a big mess!! She helped me straighten the product out and guided me where to go for the reorder.

Thanks Chloe!

GleeGear Toys
Spojené království
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 15. říjen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. září 2024

The support staff was really helpful today. I have been having an issue logging in. The issue was cleared in a matter of minutes! Thanks so much.

CarolsGifts
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 10. září 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13. listopad 2024

Had an issue with trying to change shipping method, Adele was very helpful and walked me through it on their chat. She made it quick and easy !!

Autoteile
Kanada
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 14. listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3. listopad 2024

Very good, Thank you so much for the help, very fast, help me step by step, was there to help to proceed my first order, I recommande

Zenbeak
Francie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 5. listopad 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. říjen 2024

I love this app, and the customer service is fast and gives you an excellent assistance at anytime. Thanks to Gloria for the help.

ADEDE COSMETICS
Itálie
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 15. říjen 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26. září 2024

Great app!!Very easy to navigate and very friendly customer service who are always ready to help..!Thanks again

Keep Fit Fitness Store
Spojené království
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31. srpen 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. lydia jumped in chat to support . so patiently read all my chat and gave me proper guidance which helped me to complete my fulfillment order and also answered all my questions. Thank you for quickly resolving my issues! lydia you are awesome

diorana®
Kanada
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 2. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. září 2024

Exceptional Support from Wendy at DSers!

I had the pleasure of working with Wendy today, and I can't express enough how grateful I am for her outstanding service. She went above and beyond in helping me set up shipping rates and resolve some technical issues I was facing. Wendy was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend DSers, especially with such dedicated team members like Wendy on board!

Thank you, Wendy, for your exceptional support!

Slay Boutique
Spojené království
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 4. září 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team