Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
18. červen 2024

Great live support - resolved my issue. Super friendly. Thanks Vivian!

Evernest Home Decor
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 19. červen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. červen 2024

I love this application and Myra is a great help, she replied instantly and found me a solution very quickly! She's awesome, I recommend her :)

HelloCard
Francie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 2. červen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. červen 2024

Very fast and helpful support from Holly. Resolved my problem quickly.

Glitzico
Německo
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 3. červen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. duben 2024

Blanca helped me very well she is great. They are great. I use this app. It's easy and has a many options to make your store management easy from import products and make many edits to then you can push it to the store. Next for any order you will be able to manage and order from your supplier and make many other actions. It's really a very good choice. About the customer service they are the best, reply fast and solve your problems very effectively.

Online Jewelry
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 22. duben 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23. srpen 2024

Aimee war sehr nett und hilfsbereit, hat mir geholfen mein Anliegen zu lösen. Toller service bei dsers, gerne wieder :)

Wellness Love
Německo
Doba používání aplikace: 21 dny
Vývojář DSers odpověděl 25. srpen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. květen 2024

Getting help through the live chat was easy and QUICK. Chrissy assisted me and was extremely thorough, even sent step by step screen shots which helped resolve the issue I was having. Overall, this has been a great platform to work with.

Lo & Soph
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 10. květen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. září 2024

J'ai jamais eu autant de difficultés à faire le suivi de mon stock. Quand j'affiche ma boutique sa marque stock épuisé. L'application est pas a 100% traduit en français. Difficile a comprendre.

Beauté Divine
Kanada
Doba používání aplikace: 13 dny
Vývojář DSers odpověděl 7. říjen 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

4. červenec 2024

Does not allow you to browse products, you must search for a specific item. Not very easy to navigate.

My Store
Spojené království
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 7. červenec 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

24. květen 2024

had an issue with adding a 3rd store to my advanced plan, Rita was helping me figure this out, turns out, I can't add a 3rd one unless I upgrade to Pro plan. claiming the 10 stores are just when linking a Shopify store, not woocommerce. A bit disappointed as I found it misleading... nonetheless, the support personnel was nice...

Zighida Headlamps
Spojené státy
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 26. květen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10. květen 2024

Ralla was extremely helpful. I was assisted within minutes; he walked me through the process and made sure I clicked what I was supposed to click. Highly recommended!

Nasaki Store
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 12. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team