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Blanca is super helpful and encouraged me to keep moving forward. With her help I achieved in about 15 minutes, what I was having to achieve all morning. Thank you Blanca. May God bless you and keep using you to bless others.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I haven't had an order yet so I can't comment on that, but the customer service is 10/10 - I reached out via facebook messenger, got connected to a real person right away! Rfimp not only answered my questions but he also provided me with screenshots of exactly what to do, and he was a pleasure to talk to. I am not great with technology, so having support like this makes me way more comfortable moving forward!
Thanks Rfimp!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Raphael made my first dropshipping order run smoothly by explaining the process to me in detail and remaining patient while thoroughly answering all of my many questions. Dsers customer service is top notch, definitely makes the dropshipping process seem less intimidating. Thanks again Raphael!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck!
Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved!
Thanks so much, Chrissy, for your prompt and friendly help!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I needed help sorting a order and they were able to provide me direction and screenshots in less then 5 min and I was able to get everything handled. I really appreciate Aimee's help.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of being assisted by Rita from DSers' support team, and I couldn't be more satisfied with the experience. She was extremely kind, and attentive. Even though she could not resolve my issue. She pointed me in the right direction to get assistance.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a problem with making payment, Chloe made is so easy to sort. She helped me to understand what the issues where and helped me to get through them step by step, she was amazing
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Zico was amazing !!! Helped me with my issues and even took an extra step as to informing me on another feature I wasnt aware of . 5 stars to you Zico !!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Recently starting using DSERS. Such a versatile app and great integrations with shopify-Aliexpress. I have gotten the hang of the dropshipping app after viewing the training videos and getting extra assistance from service agent Chloe. She helped clarify any extra concerns I had regarding the app. Excited to see where this app takes my dropshipping business.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a fantastic experience with DSers support, thanks to Sandy! She was incredibly responsive and knowledgeable, guiding me through my concerns with clear steps. Sandy’s friendly demeanor made the process feel personal, and she went above and beyond to ensure I understood everything. I now feel confident using DSers. Highly recommend their support, especially if you get Sandy!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team