Recenze (30 368)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
30. březen 2024

I recently had the pleasure of using the DSers app for dropshipping, and I must say, it exceeded my expectations in every aspect. From its intuitive interface to its seamless functionality, DSers truly revolutionizes the dropshipping experience.

One particular aspect that stood out to me was the exceptional customer support. When I encountered an issue with my order processing, I reached out to DSers support via messenger. To my amazement, within just under 10 minutes, the support team not only responded promptly but also efficiently resolved my issue. Their expertise and dedication ensured that my business operations continued smoothly without any disruptions. Special thanks to support agent Rita!

This level of responsiveness and effectiveness in addressing customer concerns truly sets DSers apart from other dropshipping apps. It's reassuring to know that whenever I encounter a problem, I can rely on their support team to provide quick and effective solutions, allowing me to focus on growing my business.

Guards Armor
Litva
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 31. březen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31. květen 2024

I wanted to thank your team they helped me with all my questions

Taly's Boutique
Izrael
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 2. červen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12. červenec 2024

good support

SportanX
Španělsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 14. červenec 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5. červen 2024

DSers is one of the best apps for Aliexpress Dropshipping.. I use it for my 2 online stores.

Wohlify Deutschland
Německo
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 6. červen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28. červenec 2024

Chrissy was a help answering my questions!

Bendi Yoga
Spojené státy
Doba používání aplikace: 4 dny
Vývojář DSers odpověděl 30. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11. červen 2024

Excellent service de la part d'Amee

Chats Passion
Kanada
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 12. červen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. červen 2024

So quick with the response. Customer service help me so much. Thank you

Macaya Boutik
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 5. červen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3. srpen 2024

Zina very good job

Bouille le Chat
Francie
Doba používání aplikace: Asi 14 hodinami
Vývojář DSers odpověděl 4. srpen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. červen 2024

Blanca, was awesome. I mistakenly created 2 accounts and needed one deleted so that I can transfer the email to the account connected to my store. She was very fast and efficient and very polite and pleasant as well. Thank You Blanca!

Ray and Jay Essentials
Spojené státy
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 20. červen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. červen 2024

Rfimp, took fast and spotless care of my question, what I thought was going to be a nightmare resulted in a sweet dream, painless and effortless and accurate. Loved it. Just hope can be multiplied it a million times.

Iggy’s
Spojené státy
Doba používání aplikace: 12 dny
Vývojář DSers odpověděl 10. červen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team