Recenze (30 368)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
22. květen 2024

Great service, everything is easy, I had some questions about the work, I contacted technical support, Jenny helped me a lot to solve all the issues, great service.

Ali Box
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 23. květen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. květen 2024

Good customer service an great support team! Customer concerns are taken seriously by DSers and resolved quickly. I am happy an satisfied, the excellent team solved my problem very quickly.
Special thanks to Johnny!

Avidu
Německo
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 30. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21. duben 2024

It’s not often that 24/7 support is actually 24/7. However, I’m not going to lie. The support, alone is 6 out of 5 stars.

Then there is the way that the DSers support, effortlessly make you feel at ease and go above and beyond to make sure you know you’re in safe hands. When they say they will do all they can…

They do more than any other support team, and trust me. I’ve worked in digital with some of the top suppliers.

None of them touch the service I received from Villanelle this afternoon. The company need to fast track this one and into management. The support, refreshingly amazing.

I literally just read this back, I should be paid for writing such a review. I’m not, I’m just really taken back and amazed at the support.

Thank you Villanelle, and the team behind you.

NU
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 22. duben 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. červenec 2024

Gretely Served by Luna

Fine Phoenix
Jihoafrická republika
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 23. červenec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. červenec 2024

Perfect support thanks to Holly

CleanKittens
Francie
Doba používání aplikace: 28 dny
Vývojář DSers odpověděl 3. červenec 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23. červenec 2024

Adoro os serviços de suporte da Dsers, pela segunda vez fui muito bem atendido e sai feliz com o problema resolvido. Adorei o Atendimento da Tiffany....

SRK STORE
Brazílie
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 25. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26. duben 2024

I 100% recommend Dsers! Wendy was very responsive and highly competent; she was also very instructive. I am new to dropshipping and had issues with a supplier while I had ongoing orders. I didn't know that we could switch to another supplier without having to change the information on that supplier's page. Wendy was a tremendous help and supported me from start to finish. She even took initiative to correct a mistake made. She went above and beyond with me. A thousand thanks to WENDY and DSERS

Wisebox
Réunion
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 27. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. duben 2024

I had created test order as I am working with Shopify and Dsers for the first time. The test order went well but I was surprised to find that the order was awaiting processing on the Dsers site. I IM'd customer assistance and the person who helped me was quick and provided a solution as well as explained to me how this is supposed to work. I appreciate the quick response in addressing my issue.

Organica
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 24. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. červen 2024

The customer service is so good, a customer representative name "Emma" is very friendly and good behaviour with his professional experience

Valy Town
Bangladéš
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 5. červen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. červenec 2024

I like this man, Thank you so match

Boxipod
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. červenec 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team