Recenze (29 532)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
11. duben 2024

I was very impressed with Chrissy's second to none support! Her politeness combined with superbly fast responses and support stand out. By far the best support of all!
Thank you Chrissy for all your help! :)

kuulgifts
Slovensko
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 14. duben 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4. březen 2024

Agent Rita was great help and very patient. Rita guided me thru Mapping, adding other Suppliers, Variant questions answered, manual orders, order numbers, and much more. She sent screen shots with detailed instructions. Glad it is done in Messenger because I could also send her my screen shots which I am unable to do in a standard Chat window. So glad for DSers Support. I would rate Rita a 5 Star. The App, I still find a little confusing, even after watching some of the tutorials.

Gaga's Corner Shop
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 6. březen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30. březen 2024

I've beeing using Dsers for over a year and they help me a lot with my dropshipping business. Today I use the 24/7 chat service and Krystal was amazing and super supportive. I highly recommend this platform for anyone who wants to start selling online. They are amazing!!!!!

Fabs Beachwear
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 1. duben 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. červen 2024

Great Service!

Vagante
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 23. červen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. květen 2024

Very good help from Sherry

Itemsamazed
Norsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 26. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10. červen 2024

Otimo atendimento, foi bem atenciosa e a solução muito rapida.

Marinho Promo
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 12. červen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18. červen 2024

Vivian is the best support!!

ExpressCart
Brazílie
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 19. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. květen 2024

I am very happy with the help I got from Celia. She was quick to respond and resolved my issue.

Mallenda
Polsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 6. květen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. duben 2024

Irene was so helpful and we were able to solve the problem in a very short amount of time. Thank youu!

Rêveur
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. únor 2024

I had trouble with tracking number for my customers and chatted with Wendy who was exceedingly helpful. She sent me the screenshot with all I had to do. She even offered to do it for me. Great first experience! Thanks again!

Griffon
Kanada
Doba používání aplikace: Asi 2 roky
Vývojář DSers odpověděl 4. únor 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team