Recenze (30 378)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
6. červen 2024

I had my first experience with customer support recently, and it was exceptional thanks to Aimee! Aimee responded promptly and provided accurate, detailed answers to my inquiries. She demonstrated a deep understanding of my needs and presented solutions in a clear and memorable manner, making implementation effortless. Aimee, I cannot thank you enough for your expertise and kindness. You truly excel at your job, and I am grateful for your outstanding support!

BazaarBlaze
Španělsko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 10. červen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18. červen 2024

I wanted to thanks for Holly excellent service. The support I received was prompt, knowledgeable, and resolved my issue efficiently. This level of customer service is greatly appreciated.

2KI MART
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 20. červen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. červen 2024

Vivian did a good job and answered my questions quickly.

Slowth Studio
Hongkong – ZAO Číny
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 12. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11. červen 2024

I got abig help and assist from stuff spcialy Jesse she helped me will

Media Gate
Saúdská Arábie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 13. červen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21. červen 2024

Villanelle really helped me!

Arctik Winds™
Spojené státy
Doba používání aplikace: 20 dny
Vývojář DSers odpověděl 23. červen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5. červenec 2024

I have been with Dsers for a few years.
As they have grown in size and as such so has there team those that serve us and assist us when it goes sideways.
They are quick to resolve any issue you may face, they are always courteous and answer when they say they will.
Keep up the good work.
Regards
The ilove2fidget and zenithagencynz teams

ilove2fidget
Nový Zéland
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 7. červenec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. červen 2024

Sandy is an expert at solving knotty problems with orders on Dsers by first seeking to understand. Her solutions are on point

Jscomfortzstore
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 10. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6. červen 2024

Colleen was an AWESOME customer service representative. She helped me so much by reordering for AliExpress and assisting me in connecting my new Ali account. Best wishes to you, Colleen!

Sakura Blades™
Polsko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 10. červen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14. červen 2024

Had issue with pricing and Sherry was super helpful! Literally took me 2 minutes to fix :)

LilyandDress
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 16. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10. červen 2024

I would rate this app as 100%. My experience was awesome as a first-time user as Ivan taught and facilitated to resolve the issue with placing orders. Ivan made it beginner-friendly and I'm very grateful for such incredible assistance

My Store
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 12. červen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team