Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
11. červen 2024

Amazing app and the customer support is superb, especially Neva that helped me very quickly to solve all my issues.

My Store
Spojené království
Doba používání aplikace: 6 dny
Vývojář DSers odpověděl 12. červen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. květen 2024

Love the Dsers app and the support team they are amazing. I always use Dsers for my store. Highly recomended.

Maawa Store
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 21. květen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. červenec 2024

Muito satisfeita com o suporte dado pela dsers e pelo atendimento feito pela Chloe! Bom trabalho!! Obrigada!

Blest Sale
Brazílie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 10. červenec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3. červenec 2024

Zina a répondu à toutes mes questions. Elle a pris le temps de bien m’expliquer et d’envoyer des images pour me guider.

Livia-Rose
Kanada
Doba používání aplikace: 6 dny
Vývojář DSers odpověděl 7. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12. březen 2024

I had trouble with my products SKU's and stock availability and was completely lost. When my first order came in,I contacted Sylvia and she helped me set up my products and how to fix such issues. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Sylvia!

JEWEDARO
Egypt
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 13. březen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23. květen 2024

Great app, It helps me a lot with ordering! And an amazing support

MyGrip
Izrael
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 26. květen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. květen 2024

Bianca was so helpful! First of all, Thank You , Thank You , for being available for an instant conversation! She was very patient and knowledgeable. She walked me through each step setting up the correct zone and making sure all my products were properly connected. Thank you Bianca!

The Squeaky Toy
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4. květen 2024

I am VERY pleased with the service assistance from Ralla% she explained everything very quickly and clearly and showed% I WOULD HAVE MORE OF SUCH AWESOME EMPLOYEES!!!

Born to Joys
Spojené království
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 5. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. duben 2024

So I was completely lost with processing orders and apps being synced and with a simple and quick online chat session it was all corrected, synced, and thoroughly explained. So incredibly helpful!!!! I hate auto chat bots which is what expected and that wasn't the case at all. I wish I knew who helped me so I could send a thank you gift!

Haute Housewife & Hostess
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 14. duben 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1. červen 2024

Good app and also very good customer support. Vivian replied to my question via messenger very fast and answered me with everything i needed to know. 5/5!

pocketbikes.pl
Polsko
Doba používání aplikace: 22 dny
Vývojář DSers odpověděl 2. červen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team