Recenze (30 354)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
30. červen 2024

Great support from Rfimp, really helpfull!

Forever Together
Spojené státy
Doba používání aplikace: 21 dny
Vývojář DSers odpověděl 1. červenec 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3. červenec 2024

Zina a répondu à toutes mes questions. Elle a pris le temps de bien m’expliquer et d’envoyer des images pour me guider.

Livia-Rose
Kanada
Doba používání aplikace: 6 dny
Vývojář DSers odpověděl 7. červenec 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14. červenec 2024

Sensacional o suporte do Isak, em pleno domingo resolveu meu problema!!

Zayalux
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 15. červenec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. duben 2024

Fantastic experience! In order to solve my problem, Vivian was really educated and helpful.

Throughout the conversation, Vivian was cordial and swift in her problem-solving.

I searched for a solution on Shopify for a full thirty minutes, but after giving up and attempting the chat feature, I was able to find the answer to my issue in five minutes.

My Store
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16. květen 2024

The support of Dser is very reactive. "Aimee" help me very well to fix some problem with my account and was very kind and helpful with me. Thanks for her amazing job

IceFan™
Španělsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 20. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30. květen 2024

Goated support, easy-to-use platform, bare resources available, big money moves with DSer. Do it upppp

ZoomoFit
Kanada
Doba používání aplikace: 21 dny
Vývojář DSers odpověděl 2. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10. duben 2024

Great app that makes fulfilment really simple. Lucy on support was great too. Gave me lots of useful info to fix my address issue that wasn't just for Dsers but also TikTok and shopify

House Heroes
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 11. duben 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. květen 2024

When I sent the first email, I thought it would take a while to get a response, but Selena from DSers support responded quickly and helped me!

Galaxy Store
Portugalsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 9. květen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. červenec 2024

Great Support Sherry

Shivparadise
Singapur
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 3. červenec 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. březen 2024

I had an issue with mapping today. Wasn’t expecting to get help right away. I connected with Aimee immediately. She messaged me! Sent me screenshots and videos of what exactly she did! I really appreciated that so I could figure it out myself the next time I came across this issue.

Thanks so much Aimee!! I really appreciate all your help. Quick, and very helpful and informative!

MomoByRain
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 25. březen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team