Recenze (26 458)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
9. leden 2024

I would in general thank DSERS support team for their prompt response to assist me. Ms. Lena was really happy and excited to help me resolve my issue. Special thanks go to her for her quick reply and on-time action taking. She is an undisputed 10/10 problem-solver!

Fitness Fusion
Saúdská Arábie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 15. leden 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Datum úprav: 7. únor 2024

Vivian was a great help and kind. She answered any questions I had with screenshots. Thanks

amarayajewls
Austrálie
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 31. leden 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. únor 2024

Isak 5/5 amazing support and platform

Zenith Home & Wellness
Portugalsko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 3. únor 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. listopad 2023

Out off all the Shopify store app i have tried , the most common problem i have faced will fulfillment apps is bad customer service , no response , takes a few days to get back to you response , or they send you a picture of there customer support tab on the topic of your question !!!! That last one really tests my patiences. but....... DSers CUSTOMER SUPPORT WAS AMAZING , FAST , INFORMATIONAL , and by far the BEST .. they surprised me how quick they are and walk me through all my question.... would recommend 110%

ZenMenz
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 12. listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. prosinec 2023

Once again, thank you for your outstanding support. I cannot thank you enough for the relief you brought by successfully resolving the error message that was blocking me. Knowing that you were able to help me clear that hurdle was truly awesome and gave me peace of mind.

yasky-junction
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 3. leden 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7. leden 2024

Irene did a great job in assisting me. Solved my problem in less than a minute and I was impressed by Dser's outstanding Customer Service

A+Essentials
Kanada
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29. červen 2024

Excellent support team (shout out to Chris). I had an issue that could have been solved by purchasing the advanced subscription, but they found a workaround for my issue on the free version.

The free version is still excellent with great features too.

Fantastic app. Highly recommend.

Baron's Essentials
Austrálie
Vývojář DSers odpověděl 30. červen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27. prosinec 2023

Had a wonderful customer service, Alice literally held my hand side by side and sorted my issues without making it complicated for me. Thanks a lot.

ChykeTrendz
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

4. únor 2024

Application simple à comprendre et très efficace.
Le support répond rapidement et est très poli (Chrissy l'était en tout cas)
Je recommande pour toute personne travaillant dans le dropshipping.

Enchanted Roses
Francie
Doba používání aplikace: 24 dny
Vývojář DSers odpověděl 8. únor 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19. červen 2024

Gerne! Hier ist eine super Bewertung für Chrissy:

Ich hatte das große Vergnügen, Chrissy als Onlinehilfe in Anspruch zu nehmen, und ich kann sie nur wärmstens empfehlen! Von Anfang an beeindruckte mich Chrissy mit ihrer Professionalität und ihrem umfassenden Wissen. Sie hat ein bemerkenswertes Talent dafür, komplexe Themen klar und verständlich zu erklären, und sie nimmt sich immer die Zeit, sicherzustellen, dass ich alles verstanden habe.

Chrissy ist äußerst geduldig und freundlich, was die Zusammenarbeit sehr angenehm macht. Egal, welche Fragen ich hatte, sie war immer bereit, mir zu helfen und Lösungen zu finden. Ihre Fähigkeit, sich in meine Lage zu versetzen und meine spezifischen Bedürfnisse zu erkennen, hat den gesamten Lernprozess erheblich verbessert.

Dank Chrissy habe ich enorme Fortschritte gemacht und fühle mich viel sicherer in dem Bereich, in dem ich Hilfe benötigte. Ihre Unterstützung hat meine Erwartungen bei weitem übertroffen, und ich bin unglaublich dankbar für ihre hervorragende Arbeit.

Wenn Sie nach einer kompetenten, engagierten und einfühlsamen Onlinehilfe suchen, dann ist Chrissy definitiv die richtige Wahl. Ich kann sie ohne Vorbehalte weiterempfehlen und freue mich auf die weitere Zusammenarbeit mit ihr!

Vielen Dank, Chrissy, für Ihre herausragende Unterstützung!

Nextlvlshop
Německo
Doba používání aplikace: 24 hodinami
Vývojář DSers odpověděl 23. červen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team