Recenze (29 836)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
4. listopad 2024

Sandy was really fast to understand my problems and solve it! Really reliable support team!

MIGHTY TECH STORE
Kanada
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 5. listopad 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2. září 2024

I only have thanks to say. Chloe was with me for 1 hour and a half helping me!! With a lot of patience, showing me the step by step to follow. And in this way she solved the big problem I had. In addition, she advised and guided me to have a better performance on the platform. Thanks Chloe!!! For more people like you!

Pocket pix
Španělsko
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 4. září 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. srpen 2024

DSers is a solid app for managing dropshipping orders, offering seamless integration with AliExpress and efficient bulk order processing. While it has some limitations, such as occasional syncing glitches and areas where the user experience could improve, the exceptional customer service truly sets it apart. The support team is incredibly responsive and always goes the extra mile to resolve issues quickly. Overall, DSers is a reliable choice for dropshippers who value strong customer support.
Special thanks to Esfania for the wonderful service!

Sha's Style
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. listopad 2024

I would like to express my gratitude for the excellent service provided by the Dsers app team, especially to Aurora. Her assistance was exceptional, helping me resolve my questions with professionalism and kindness.

Classe Nacional
Brazílie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 3. listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13. září 2024

Great and very fast customer service. Also the platform is super easy and straightforward to use to import products from AliExpress!

Lilies of the valley
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. červenec 2024

Since I started my ecommerce business this app helps me every single time i got an issues. Also, thank you Isak for immediate response in my messages and for helping me tracking my previous record. The service was good and the devs and assistance is very responsive in every concerns. Thank you DSers and its team!

The House of Sisssy
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 1. srpen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. srpen 2024

I had an outstanding experience with Wendy! Her response time was incredibly fast, and she went above and beyond to resolve my issue efficiently. Her professionalism and quick thinking were truly impressive. If you're looking for someone who provides exceptional support and gets things done swiftly, Wendy is the person to reach out to. Highly recommended!

Time To Shop With Love
Spojené státy
Doba používání aplikace: 2 měsíci
16. září 2024

Just starting to do Dropshipping, Vivian from customer service helped a lot. She is so kind and professional. Answered to all my questions very quickly. Thank u so much!

Ms.Lit
Hongkong – ZAO Číny
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 17. září 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24. říjen 2024

I have issues with my pricing rule settings which makes my product cost very high. but i was given a help by sandy, she's so brilliant she helped guide me thru the process, all was updated and okay. I am so pleased with her help.

My Store
Spojené království
Doba používání aplikace: 14 dny
Vývojář DSers odpověděl 27. říjen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25. srpen 2024

Rita was quick in responding to all my questions, excellent product knowledge and she was patient while I got everything sorted for my store. Great Work!

Rain drop diffuser
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 27. srpen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team