Recenze (30 302)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
28. březen 2024

While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then out of nowhere my Google Chrome browser disables their chrome extension for privacy concerns because it asks to read and edit all your browser data, which gives them total control over your browser and access to all your passwords. I’ve never had a breach with customer data, just with my passwords. I don’t know what is shady going on, but if there was something better out there that wasn’t so invasive, I’d switch but I’ve got over 200 products connected to it.

The Autistic Innovator
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář DSers odpověděl 31. březen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. duben 2024

Jully was excellent in providing quick and effective customer service on messenger. Treats so good. So fast and so helpful. Every time I've asked for help on messenger it is very quick and effective for Dsers/Aliexpress support even on the free plan. Highly recommend it based on customer service.

M&H
Spojené arabské emiráty
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 25. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. červen 2024

atendimento ótimo!
Rita totalmente atenciosa!
Isak também que me atendeu por e-mail esta de parabéns, muito especifíco ao problema!

Tiliz store
Brazílie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 4. červen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23. srpen 2024

Obrigado pelo suporte Zoe.

PRESENT EMPORIUM
Brazílie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 25. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. červen 2024

Chrissy was very helpful, could not ask for better customer service.
Verry happy!

XHomeStyle
Nový Zéland
Doba používání aplikace: 6 dny
Vývojář DSers odpověděl 10. červen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1. červenec 2024

Ótimo atendimento do Chloe! :D

Razzeto
Brazílie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 3. červenec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. červen 2024

Olivia was kind and could solve my problems!

MyVirals
Německo
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 6. červen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15. květen 2024

Lucy provided me a high quality support, even more than I need. Thanks!

find2.shop
Česko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 16. květen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26. listopad 2023

Isak was able to give me fast, courteous, and professional help with all my questions. Navigating through this can be stressful when you are new and its always a breath of fresh air when you get the help you need. I'm glad I got Isak and will continue to use this service for my store so long as good help is always available.

Sekayrus
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 27. listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. červenec 2024

i reccomend this app for everyone thanks Mr Sherry for helping me in setting up my store

TAWOOS The Peacock Fashion
Německo
Doba používání aplikace: Asi 15 hodinami
Vývojář DSers odpověděl 3. červenec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team