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I recently had an outstanding experience with DSers' customer service. I particularly want to highlight the efficiency and speed of Via, who addressed my issue with remarkable responsiveness. Not only was my request handled in record time, but the quality of the service exceeded my expectations. It's reassuring to know that there are such skilled and dedicated professionals at DSers. A big thank you to Vea and the entire team for their excellent work! I highly recommend DSers for their top-notch customer service.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Sally the rep I chatted with was awesome! All of my questions were answered, the help was top notch. This is the 1st time, I feel like I was heard by customer service, you don't get such good quality these days. Sally did not rush me, was patient enough to offer solution and guide. The instructions were clear.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Olivia helped me in a clear and objective way today, the dsers support is to be congratulated.
I will soon subscribe to the superior plan. Thank You!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
J'avais un problème avec un fournisseur chinois et Isak m'a beaucoup aidé et a était très réactif et utile tout au long de l'échange.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I accidentally added the same product to my store twice and needed to delete one without messing up the other. I reached out to support through chat, and Cynthia was super quick in sorting it out for me. Problem solved in a flash! Kudos to Cynthia for the awesome help!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
If you're not using this App, are you even Dropshipping? I've had nothing but a great experience with DSers. I had one issue and was able to contact Blanca via Facebook Messenger; they were able to guide me through the process step-by-step and help me solve my issue very quickly. I highly recommend this app to anyone interested! Thank you, Blanca!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
My review is for Amity. He did an excellent job on assisting me to place my very first order. I had no clue on what I was doing. He made sure that I placed my first order with utmost ease. I would highly recommend Amity he has exceptional customer service skills.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
very good! Rfimp helped me.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sylvia just gave me a huge help and even ''overdelivered'' my request, I appreciate so much that she was quick with the replies as well. I've never experienced such a good and helpful customer service like DSers before, they are great, working with real people at real time, not just robot with automatic and confusing replies.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
These people, Rfimp, Aimee and Ralla, have helped me out greatly. Great Help.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team