Recenze (30 337)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
30. březen 2024

I've beeing using Dsers for over a year and they help me a lot with my dropshipping business. Today I use the 24/7 chat service and Krystal was amazing and super supportive. I highly recommend this platform for anyone who wants to start selling online. They are amazing!!!!!

Fabs Beachwear
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 1. duben 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. duben 2024

Wendy has been of a great help answering all my questions when I faced a few difficulties when using the app. Thanks a lot.

Dogbol
Francie
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 28. duben 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1. leden 2024

The assistance that Alice provided me with has made me really happy. She carefully showed me how to map out my product, something I had never done before and had no knowledge about. I am very excited, and I appreciate your kindness and help. Thanks.

BeautySecretPlus
Itálie
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11. duben 2024

I couldn't find a way to adjust the Compare-at price in DSers after pushing to my store, and Sylvia from DSers helped me to do that, even though it required operation in Shopify itself and not in their app.
She was very friendly and nice. Highly recommended!

AuraPeel
Izrael
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 14. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. srpen 2024

Agradecendo aqui à Zina pelo excelente atendimento. Conseguiu capturar meu problema e propor soluções práticas. Fique extremamente satisfeito com a cordialidade, a paciência e a boa vontade em me ajudar a solucionar um problema. Obrigado Zina, sucesso pra você!

Ouviu Ofertas
Brazílie
Doba používání aplikace: 7 dny
Vývojář DSers odpověděl 18. srpen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. březen 2024

Irene did a magnificent job helping me map an item. She was very helpful and patient showing me step by step on how to solve my problem. Definitely pleased with how fast my issue was resolved.

Maylin Alarcon
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 25. březen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17. květen 2024

This review is for Ivan, you are a 10/10, your help was perfect, thank you so much

Driptok
Francie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 20. květen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. prosinec 2023

My review is for Amity. He did an excellent job on assisting me to place my very first order. I had no clue on what I was doing. He made sure that I placed my first order with utmost ease. I would highly recommend Amity he has exceptional customer service skills.

Alluring Fashions & Accessories
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 3. prosinec 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. květen 2024

your team helped me a lot and you also helped me a lot thank you very much for this

Vandana Shop
Indie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 26. květen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. květen 2024

This platform is not intuitive and you need to have a certain ability to self-start to use it. Could definitely be more user friendly with improved english prompts. With that said, I contacted Support about an issue and Myra came to my rescue. She was very competent and was able to solve my problem with her through explanations.

Finley Holiday Stoneworks
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. květen 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team