Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
13. únor 2024

Lucy did a great job providing information and resources to help figure out my issue. She was patient, knowledgeable, and very kind. Thank you again for all your help!

CocoaBear Kidswear
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 16. únor 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14. duben 2024

Great help. Sherry was able to explain the information I need and provided step by step on how Dsers and Alie express works

ONALUXE
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 15. duben 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. květen 2024

Holly was quick to respond and she gave me the way to do things. She knows what she is doing. Thank you.

Cuisine Saveurs
Kanada
Doba používání aplikace: 4 měsíci
19. květen 2024

t was really perfect, especially Mr. Aimee. Great help

Phoenix Trend
Německo
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 21. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15. únor 2024

Amazing service, makes importing items super easy instead of creating products manually from Aliexpress. But the best part of it all, is their 24/7 live chat service. Not matter the issue, they are always there to help and solve any issue. Rita, recently helped me work an issue and solved it in less than 10 minutes. Super fast and great support!

TickleTrunkShop
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 17. únor 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30. listopad 2023

Had an item that was out of stock and were able to find it again and AliExpress, specifically Lucy, helped us out of a mess. She was able to confirm that the order was placed and on it's way. But not quite that simple, I think she had to re-map the item. Anyway, Lucy was AWESOME...we couldn't have completed this order without her!!

My Home Canning Supplies
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 3. prosinec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. červen 2024

The service representative Celia has a very good attitude. She immediately resolved my issue and responded very efficiently. This app is very user-friendly.

SpiritGuidanceCrystals
Spojené státy
Doba používání aplikace: 6 dny
Vývojář DSers odpověděl 10. červen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. květen 2024

Thank you so much to help me Jully, excellent service

ELEZY
Španělsko
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 14. květen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. duben 2024

Rin really helped me. He took his time and really im very very satisfied with the service. He was really there and didnt even waste time in responding to me. Thank you very much and i will always recommend "Dsers"

ILLUMINATING JEWELS
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář DSers odpověděl 2. duben 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. květen 2024

Irene helped me with a order. Very good service:)

Active ballance
Norsko
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 7. květen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team