Recenze (30 387)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
5. listopad 2024

Always great service! Lucy solved my problem within minutes. Really great service!

LES WEEKENDEURS
Francie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 6. listopad 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. říjen 2024

Used DSers Facebook Messenger to receive support today. Rin helped me and was very quick to answer and was able to help address my issue promptly. Good job Rin!

Airline Model Store
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 30. říjen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26. září 2024

I talked to Celia about the Shopify Daily Variants Creation Limit. Celia was very helpful and resolved my problem in a few minutes. Great customer service!

WooHoo VIP
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. říjen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. září 2024

Rita at Dsers has been truly amazing she helped with low stock I had no clue but with her expertise and kindness she helped me so much. She is a credit to your organisation and would always wish to speak with her if I had another query . Keep being amazing Rita x

Kids Soles
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 4. září 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3. říjen 2024

Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!

Off The Cuff
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 10. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9. září 2024

I would highly recommend this company for your one stop shop and dropshipping needs. My rep name was celia.. she was very professional and provided me with great customer service and was very patient helping me fix my problem. Thank you.

Simplicity By Me
Spojené státy
Doba používání aplikace: 23 dny
Vývojář DSers odpověděl 10. září 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15. srpen 2024

I have spent too much time trying to find out the answer on my own and I swear this platform customer service is out of this world! Zina went above and beyond in just a few minutes! She provided me with the know how along with screen shots. I am so thankful!

Mandrakes Gifts
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 18. srpen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. říjen 2024

Vivian was very resourceful and helped me with the information I needed. She was kind and diligent.

Vibetality
Spojené království
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 31. říjen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26. září 2024

Very responsive and super helpful and friendly customer support. They take initiative to resolve the issues.

Ace's Couture & Co.
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář DSers odpověděl 8. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7. říjen 2024

Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time

Ceinna
Spojené státy
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 10. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team