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I recently had the pleasure of interacting with Rita from the customer support team when I faced issues syncing my orders from my Shopify store to my DSers app. Rita was not only friendly and approachable, but also incredibly efficient in addressing my concerns. She guided me through the necessary steps with ease and ensured that everything was perfectly aligned and functioning smoothly. Her quick response and thorough knowledge made a significant difference and saved me a lot of time and frustration
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an issue with an order and after contacting customer service I spoke with Sally, who was extremely professional, patient, and helped me solved my issue step by step. I am so appreciative of the service provided.
Thanks Sally
Keep up the good work.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Tive uma excelente experiência com atendente Rafael durante um suporte que precisei. Meu problema foi resolvido em minutos com um excelente atendimento.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of interacting with Emma from the customer service team through the chat box feature on the app, and I must say, the experience was nothing short of exceptional. Emma was not only swift in responding to my queries but also displayed a remarkable level of professionalism and knowledge. It's rare to come across such efficient and effective customer service in today's digital age. This experience with Emma has significantly boosted my confidence in the app and its team, reassuring me that I can rely on them for prompt assistance whenever needed. Kudos to Emma and the entire team for maintaining such high standards of customer service. Highly recommended
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Vivian is the best !!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers has revolutionized my AliExpress order management. With seamless order processing and efficient tracking, it's a game-changer for my business. The integration with AliExpress is flawless, and the customer support team is incredibly helpful. Highly recommend!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I got Isla for my assistance, there are quick response and great solution. I feel very satisfied with the service.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had a great customer service experience from Vivian. She solved my problem very patiently and was very easy to chat with. Love how DSers help their clients always in a professional way
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
trash app, i received 45 order today and i had to cancel all of them because of the dumb price update dser have done, it has completely messed up my pricing.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Sandy, a Dsers Advisor helped me with my issues. I had a few. She easily walked me through the actions I needed to take and had a great deal of patience with me while I searched out everything. I really, really appreciate her help, and her effectiveness in helping me. My issues were solved quickly, and I am more confident, because of Sandy.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team