Recenze (30 387)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
5. říjen 2024

A big thank you to Chloe for her support on facebook messenger. She tried everything to solve my problem without any delay and with a lot of energy in her work. I thank her again for this! Fast, quality service.

LOMIRIA
Francie
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 10. říjen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29. srpen 2024

app is great but even better is Sandy who helped me out to fix an issue I could not figure out. I was watching videos online but still did not work. I messaged the help desk and Sandy figured it out and everything was fixed in a few minutes. awesome job mate!!

Grabandgogoods
Nový Zéland
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 1. září 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. listopad 2024

Vivian was absolutely outstanding, I am new to DSERS and she went out of her way to show me solutions to my questions step by step through messenger, and even offered to do it for me. I do not think I have ever had this great of customer support from any company in my lifetime. I think Vivian should get a raise, If she doesn't get a raise, I am going to buy DSERS when my store blows up and i get the funds and I will give her a raise myself!

BreathaBear
Spojené státy
Doba používání aplikace: 5 dny
Vývojář DSers odpověděl 21. listopad 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. říjen 2024

I thank Rita for the quick help, and kindness.will recommend everyone to contact Rita for help.
THANK YOU Rita :-)

Magellan
Rakousko
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 21. říjen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28. září 2024

I'm very satisfied with customer support and Vivan helping me very well and please keep going and up, Thank you Vivian and thank you Dsers :)

Farafero
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11. září 2024

Honestly, I am overwhelmed with Joy. Vivian is such amazing support. She really tried to help me out tonight in fixing the serious challenge I had iny Shopify store. Everything is working fine now.

Nadis Stores
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 17. září 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. říjen 2024

Great Service! Maria really helped me with my problem and I was able to finish my task fast!

Natural Aura
Filipíny
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 15. říjen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27. září 2024

I had some issues with the account set up and process but I has been quickly resolved by the support team. Thanks Rfimp for the support. I love this app.

KigurumiDOJO
Francie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. září 2024

Tiffany was an excellent help with my confusion today. She is very patient and very thorough on her information. She walked walked me through step by step and made my day so much easier! Keep up the great work you are a pleasure to deal with.

Hayden Amari
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 8. říjen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. listopad 2024

I had an excellent experience working with Chloe on Dser! She was incredibly helpful, responsive, and knowledgeable, addressing all my questions quickly and efficiently. Her friendly and professional approach made the process smooth and stress-free. Highly recommend Chloe for top-notch customer service!

Serendipitiii
Spojené státy
Doba používání aplikace: 11 dny
Vývojář DSers odpověděl 18. listopad 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team