Recenze (29 851)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
1. červenec 2024

Support technique a l'écoute sur facebook

Nos-sandales
Francie
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 2. červenec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. březen 2024

Actually a really good app. I wish it had more of the items on AlieExpress but it has a lot and is really easy to use. Best part is the customer service is always helpful and available. Had a very helpful representative named Wendy today. Thanks again!

Tip: Don't delete your products after you import them. You'll likely need it again.

Merchix
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. březen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. srpen 2024

sevice ist gut

Trustifys
Německo
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 11. srpen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. duben 2024

Big thanks for Colleen telling us that Aliexpress is banned in India and Indonesia. We didnt know this! Very helpful. 4 stars because app itself didnt tell us this information.

TURZX-Monitor
Finsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 22. duben 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12. červenec 2024

Tuve una atención con Aimee en Dsers y me atendio excelente, resolvio mis dudas y me ayudo mucho.

CAPAFE
Mexiko
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 14. červenec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. únor 2024

Great app with great and many products. the only downside is that it could be easier to access, like Zendrop, by showing the shipping costs, giving the option to have the product price (hidden from customers) includes highest shipping rate to better estimate profits, etc...

Simba's Hub
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 16. únor 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10. listopad 2023

Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!

Rooleo
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 12. listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. leden 2024

There was an issue with me connecting my correct email to their account. I can assess that they tried very hard to assist me and everyone was very polite included Aurora. My issue has been rectified and they also answered my other questions.

Chic & Posh Boutique
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26. březen 2024

The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!

Common Jewellery
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 28. březen 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Datum úprav: 22. říjen 2024

After using the app for a year, I discovered that this app sometimes makes you pay a significant amount more than what you would manually fulfilling orders on aliexpress. There's about a 10% difference on some orders. The app provides a lot of time savings, but it comes at the expense of some cash savings.

Guan
Švédsko
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 18. leden 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team