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I've never had an excellent customer service experience! And I can't believe that I'm writing a review about it! Isla was truly helpful. And she stayed with me the whole time I was trying to troubleshoot my issue. Without her help, I wouldn't be able to fulfill my first orders! And also, I like the fact that there is an actual person on the other side, it's still unlike talking to bots! So definitely, I highly, highly recommend DSERS App!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
First of all, the response time was super fast! The issue was solved immediately by Wendy, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
VERY HELPFUL AND EASY TO FOLLOW! I am so thankful for the help!! SUPERB!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Well that was just 2 easy, Raphael answered my questions and gave additional relevant information without having to ask. Great support. Thanks for making all of this easier.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
"Vivian"
I had trouble understanding and troubleshooting a problem and Vivian was nothing but patient and understanding absolute pleasure to work with her. Would definitely recommend her again if I get in trouble thank you Vivian you were an absolute gem.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I just finished chatting with Chris, who was able to resolve the issue I had for me super quickly. He was explaining every step to me in real time, providing detailed indications with images, a video of the process and eventually he fixed it for me. I am honestly very impressed by the customer service and especially by Chris. I was worried I would have to chat with a bot, but I got an angel instead
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rfimp was very helpful! Responded fast and helped me to resolve the issue that I had with the shipping. Thank you!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I love dsers Rita Helped me with an issue that i had cause i use it on too many stores
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sandy's service was exceptional! From start to finish, she displayed remarkable efficiency and speed. Sandy wasted no time in addressing my needs, swiftly resolving any queries or concerns I had. Her quick response time ensured that I received prompt assistance, making the entire experience seamless and hassle-free. Sandy's dedication to providing fast service truly sets her apart. I highly recommend her to anyone seeking swift and reliable assistance!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Myra was very helpful with my issue regarding fulfilling my orders. Very kind and fast responses!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team