Recenze (26 805)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
26. říjen 2023

I had the pleasure of receiving exceptional customer service from Lucas at Dsers. His dedication and professionalism truly stood out during my interaction. Lucas not only understood my concern but also provided a swift and effective solution, leaving me thoroughly impressed.

Lucas's ability to address my issue promptly and his willingness to go the extra mile to ensure I was satisfied were remarkable. His knowledge of the platform and his friendly demeanor made the entire experience pleasant and stress-free.

In today's fast-paced world, quality customer service is invaluable, and Lucas from Dsers exemplified this. I would like to extend my gratitude to Lucas for his excellent and on-point assistance, which played a significant role in resolving my problem. It's professionals like him who make a real difference in the world of customer support. Kudos to Lucas and the Dsers team!

Rex Ardent
Indie
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 28. říjen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. únor 2024

Customer Service is second to none and the support team is quick and very knowledgeable.

Lazy Paws
Austrálie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 11. únor 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. listopad 2023

This is by far the best customer service I have ever encountered! I am still on my free package, I am learning, I make mistakes, and I don't read everything thoroughly. I have contacted their support three times, and every time, they have been amazing. My most recent support experience was with Cynthia, and she went above and beyond to help me with my questions and issues. She provided assistance by educating me along the way, and I was really fortunate to have been in contact with her.

BBBeauty
Slovinsko
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 6. listopad 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. prosinec 2023

Excellent service had me back up and going again Thank you Myra!

RBJ's Store
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

14. listopad 2023

I want to thank DSers for the superior customer service today. They helped me streamline the process to fulfill orders in a way I hadn’t previously known how to do. This made me very happy as I can now fulfill orders faster and keep customers happy! Thank you DSers!

Primalunlimited.com
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 15. listopad 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17. prosinec 2023

Great Service, first order I was confused with some steps but Raphael really helped me out and provided me with the correct steps to take in the future to better assist me. I am enjoying DSers very much.

Amaro Vista
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. prosinec 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31. leden 2024

Aimee with DSers was the absolute best with customer service. Thank you Aimee!

Babies R Life
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 1. únor 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. leden 2024

Agent Marshall was kind to help me with my supplier optimizer. Marshall shared with me other ways to use DSers to find suppliers. 10/10 would recommend the app.

BrightBargain Bazaar
Spojené státy
Doba používání aplikace: 22 dny
Vývojář DSers odpověděl 15. leden 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. prosinec 2023

The customer support agent Irene was super responsive and helpful and fixed my problem for me straight away!

Celtic Lumens
Irsko
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 17. prosinec 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. říjen 2023

Yesterday i contacted DSers support team for help, this lovely lady, Blanca, was something of amazing. I've been helped by support teams before, but nothing compared to what Blanca did for me. She could have guided me on what to do but instead, she resolved the issue herself. I can not thank you enough Blanca, and if i could give you 6 stars, i would.
many, many, many thanks xxxx

Velvety seduction
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team