DSers‑AliExpress Dropshipping , Počet recenzí: 25 291

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
4. červen 2023

Olivia was very helpful to me. This is a easy app to use anyway, but I had split a product, erased it and then try to split it again and kept getting a error code. Olivia helped me figure out how to screenshot my page and walked me through being able to split the product again. She did this through the Facebook messenger and replied right back to my questions on a Sunday morning! Super nice, since I only have the weekends to work on my store!

Mountains to Moon
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 4. červen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Datum úprav: 31. květen 2023

I'm very new to building a website, so the fact that every time I needed assistance i always found them there in a timely manner means a lot because sometimes it gets stressful and they make it easier, I am not sure I know the names of the agents that assisted me as it was several different times that I needed help, but all of them were SUPER AMAZING! keep it up guys good customer service is very hard to find these days.

Preferred Urban
Malta
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 1. červen 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27. září 2023

Today, I needed to resolve some issues that were preventing me from proceeding with my shipments on Shopify. Fortunately, Alice was the one who found several solutions for me. She explained everything very clearly and simply, and with her availability, she helped me solve all the problems in just a few minutes. I hope that all the staff can always be quick and helpful in resolving customer issues so that they are always satisfied, just like I am with the service provided by Alice. Thank You Again.

Ameìdea
Itálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 3. říjen 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25. listopad 2023

Mia helped perfectly super quick, friendly thank you

oneheavenly
Nizozemsko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 26. listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. říjen 2023

I would highly recommend because of the exceptional customer service! My chat agent's name was Raphael and Raphael was phenomenal! Guided me through the entire process with me being a first-time user! Made the experience so easy!

Just Janae Inc.
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 11. říjen 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12. prosinec 2023

The customer service was very patient in answering my questions, thank you very much

Zen Aura
Spojené státy
Doba používání aplikace: 22 dny
Vývojář DSers odpověděl 13. prosinec 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19. listopad 2023

The support that Olivia gave me was super fast, she solved my problem and was super attentive.

Benevo
Brazílie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 21. listopad 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. listopad 2023

Incredible app, thanks to Neva for the fast and accurate answers, really helpful. Really good job thanks !

Haiki
Francie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 21. listopad 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. říjen 2023

Had some problem with the fullfilment of my orders. Wrote to the customer service and got help from Marshall. Really fast and professional and helped me with all my problems!

MILOMINI
Švédsko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 1. listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. listopad 2023

Great app. Excellent support from Selena. Thank you!

Micorazoncito.com
Chile
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 23. listopad 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team