Recenze (26 467)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
11. duben 2024

I was very impressed with Chrissy's second to none support! Her politeness combined with superbly fast responses and support stand out. By far the best support of all!
Thank you Chrissy for all your help! :)

kuulgifts
Slovensko
Doba používání aplikace: 11 měsíci
Vývojář DSers odpověděl 14. duben 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21. květen 2024

I like dsers , it’s fast , secure and really good … Recommended … especially their services are fast … their incredible chat support on messenger had shocked me first

Gill Swift
Španělsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 23. květen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22. duben 2024

I had a problem with my order and contacted support and was connected to Chrissy who helped me answer all my questions. I highly recommend this app!

Smart Shoelaces
Polsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 23. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21. červen 2024

Chrissy,
Absolute amazing customer support from her on Dsers, I was lost for a few days regarding some settings and app management, however in just a few minutes I fixed everything with her help.

five starts, would get help again!

NomadSupply
Spojené království
Doba používání aplikace: 13 dny
Vývojář DSers odpověděl 23. červen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7. březen 2024

"Lennon helped me with every step. I am new at this and it is a learning process for me and i just want to say that i have got a lot of help from Lennon and he guided me through the process of how to process and learn ship, just you can see everything that Lennon have taught me and showed me. He is outstanding and he and i just want to say thank you for your help, I could not of not done this without you!.

spoilyourpetstore
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 10. březen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. duben 2024

Sandy, a Dsers Advisor helped me with my issues. I had a few. She easily walked me through the actions I needed to take and had a great deal of patience with me while I searched out everything. I really, really appreciate her help, and her effectiveness in helping me. My issues were solved quickly, and I am more confident, because of Sandy.

Picks4U
Spojené státy
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 27. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. březen 2024

Lucy was very helpful. She helped us navigate the app to make sure we could use it to fulfill our business.

Valeria Decor
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 28. březen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. květen 2024

This platform is not intuitive and you need to have a certain ability to self-start to use it. Could definitely be more user friendly with improved english prompts. With that said, I contacted Support about an issue and Myra came to my rescue. She was very competent and was able to solve my problem with her through explanations.

Finley Holiday Stoneworks
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. květen 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

17. květen 2024

Prompt customer service and I really enjoy the integration to push items to my Shopify store

Teddy Blaze
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 20. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4. červen 2024

emma was awesome she answered every question i had walk me through everything very nice lady i thankful for her she was a blessing i was about to give up on this dropshipping thank you emma

sunnyshades
Spojené státy
Doba používání aplikace: 24 dny
Vývojář DSers odpověděl 5. červen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team