Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
19. květen 2024

Customer service was amazing! Super prompt and quick reply, my agent was Sherry. Honestly surprised how fast she responded lol, 5/5 service.

Batanola Store
Singapur
Doba používání aplikace: 26 dny
Vývojář DSers odpověděl 21. květen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6. květen 2024

GREAT SERVICE BY WENDY SOLVED MY PROBLEM IN MINUTES

Pets Supply Store
Spojené království
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 8. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21. květen 2024

A big thank you to Blanca for her professionalism and extraordinary responsiveness ! Her assistance has been invaluable to me !

Carplay Accessory
Francie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 22. květen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9. prosinec 2023

Great app, great support, always happy to help, good connection of products to a store, everything works fine.

Foerge
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 11. prosinec 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. únor 2024

Exceptional Assistance from Rin

I recently had the pleasure of receiving assistance from Rin, and I must say, it was nothing short of amazing. As a newcomer navigating my first orders, I had so many questions and uncertainties. Rin was patient, and knowledgeable.

Rin's guidance was instrumental in addressing all my questions, leaving me feeling confident and empowered to proceed with my orders. Thanks to Rin's invaluable support, I managed to kickstart not just one, but two orders today!

The professionalism shown coupled with a very pleasant demeanor made the entire experience seamless and enjoyable. Rin's dedication to customer service truly stands out, and as such deserves all the appreciation for going above and beyond to assist me.

In conclusion, I am extremely grateful for Rin's assistance. Thank you Rin for your outstanding help!

EpicFindzz.com
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 26. únor 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10. březen 2024

Amazed by quick help with customer service especially from "Sherry", truly fast and helpful fellow who know his stuff and qucikly solved my query in a minutes. thanks again. Five stars

UK Top Deals
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 11. březen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10. duben 2024

I would say I recommend using DSers as the platform is pretty easy to use and the support staff are excellent. I had Isla help mw with an issue and she was able to help me quickly and efficiently, the response time was also very quick.

PicPendant™
Austrálie
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 14. duben 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22. únor 2024

The app has very good customer service. Cynthia helped me understand how to take care supplier sku changes. 5/5 service

My Store
Kanada
Doba používání aplikace: Asi rokem
Vývojář DSers odpověděl 25. únor 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. leden 2024

I have been agonizing with one problem for a long time, my store was hanging and not working. When I asked for help, my issue was solved in just a few minutes! Thank you for your prompt help

UV VACUUM CLEANER
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 16. leden 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3. únor 2024

Lucy has helped me out in no time, great support! It's Saturday and she has solved my problem within 3 minutes (from my first message to all done).

THANK you and keep up the good work :)

Fayia
Švýcarsko
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 4. únor 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team