Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
11. prosinec 2023

Wendy was extremely helpful to me when I needed customer support. She answered my questions thoroughly and provided screen shots to walk me through my issue. She also reassured me that she would be more than happy to walk me through things step by step if I ever needed it to ensure that things go smoothly. Thank you, Wendy!

Manifest.it
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 12. prosinec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. březen 2024

Selena was very helpful to me. I did not know how to unlink my shopify store and how to downgrade my Dsers. She patiently helped me through the entire process. Her customer service was amazing.

Liftlab
Kanada
Doba používání aplikace: 6 měsíci
Vývojář DSers odpověděl 14. březen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24. leden 2024

Reached out to support through their Facebook page and spoke with Marshall. He was a huge help and SUPER fast to reply. I had a whole range of random quick questions. I was actually surprised at how quickly and easily it was to get in touch with them.

Kurated Finds
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 25. leden 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23. březen 2024

Great assistance and manners from Holly. She gave me clear instructions on how to map products and provided me with great screenshots which highlights the exact buttons to press and together we fixed the problem in no time. Thank a lot Holly!

Lovati
Švédsko
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 24. březen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24. duben 2024

I worked with Sally, she was great very knowledgable, professional and efficient. I hope I have access to her in the future? They fixed my issue.

Bargains And More Store
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 25. duben 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. březen 2024

Alice from DSr's walked me through the whole process of shipping orders and was incredibly helpful! I had no idea how to do it and was honestly kind of intimidated by the process, but she was kind and patient and extremely helpful. 10/10 service. Thank you Alice!

Migra Cure
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. březen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. duben 2024

Holly from support was amazing at resolving my issues and made working with this app way easier!

water 7
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 15. duben 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. leden 2024

The service was very excellent. As soon as I wrote my inquiry, I received a response.
Also, the response was constructive and useful to me, I appreciate the excellent service provided by Amity.
Thank you all for the wonderful help.

Unique Occasion
Kanada
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. květen 2024

Emma worked fast and diligently. Thanks!

Luna Marvels LLC
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 26. květen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. srpen 2024

Der Support ist Wahnsinn, vielen dank für die super schnelle hilfe @Rfimp

TIPTOP REINIGER
Německo
Doba používání aplikace: Asi hodinou
Vývojář DSers odpověděl 18. srpen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team