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I was setting up my shopify store and encountered a problem not knowing how to spilt the products and group different variants from different suppliers into one product. Seek help form Dsers and redirect me to FB Messenger. Agent Edan demonstrated his professionalism to help me to understand those configuration in a minute with step-by-step screenshot support. Thank you Edan for your help. You are my life-saver. ❤
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Entrei em contato com o suporte da Dsers pelo messenger para esclarecer algumas duvidas, e o agente Rin, me atendeu super bem, me ajudou a resolver todos os problemas e dúvidas. Estou muito satisfeita com atendimento. Ótimo atendimento e rapidez nas respostas.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
great customer service with sally and reliable app with many good features
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Good app. Been using it every day for almost a year now. Support is very good and helpful. Although I do not like their new update, the app is great! Saves me a ton of time!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Atendimento ótimo, tirou minhas dúvidas... Nota 10 para Holly
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a problem to set the shipping method on Dsers and Zoe helped me solve it super fast. She sent me screenshots so I could see where I had to click and it was SUPER HELPFUL. thank you so much! great service and live chat.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I needed help fulfilling my first Shopify drop shipping order today. Sandy helped me out and the process was smooth and seamless. Thanks for your help Sandy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Today, I needed to resolve some issues that were preventing me from proceeding with my shipments on Shopify. Fortunately, Alice was the one who found several solutions for me. She explained everything very clearly and simply, and with her availability, she helped me solve all the problems in just a few minutes. I hope that all the staff can always be quick and helpful in resolving customer issues so that they are always satisfied, just like I am with the service provided by Alice. Thank You Again.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Raphael helped me with my issue with unlinking the store so i can relink it to another store in DSer. Very helpful and quick
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I'm enjoying this app, it has many of the products I am looking for. Also the support is awesome. Lily was a great help in sorting out an order whereby the Supplier had changed shipping details. She was really patient and stayed with me until the issue was resolved. Great customer support and satisfaction.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team