Recenze (26 333)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
15. září 2023

I chose this app for my store due to it being the biggest and having the most reviews.

It links to Shopify very well and is easy to navigate and makes order processing smooth.

The live chat through messenger has also been wonderful. I got lots of fast assistance and advice.

ZicKic
Vietnam
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. září 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4. leden 2024

It's easy to use, support very fast and nice.

Valalia Christmas
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. leden 2024

v good serves
v fast
v helpful

OYAA store
Saúdská Arábie
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 21. leden 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3. prosinec 2023

Dser, quick response time with messenger, Aimee was professional, fast and very helpful. She cleared up some questions quickly. Excellent service. Thank you Aimee. Recommended !!

Hobefi
Kanada
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 4. prosinec 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. listopad 2023

Good app and good customer service. I have been assisted by Selena who did a great job and solved my problem. Thanks a lot.

Watr
Švýcarsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 29. listopad 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2. prosinec 2023

Sylvia was very helpful and aided me to fix my problem swiftly, even though it was an easy fix Sylvia was patient and kind

AvaniCore
Jersey
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 4. prosinec 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4. leden 2024

Sandy was the one who solved my problem, thanks!

ZAIKOO
Spojené státy
Doba používání aplikace: 20 dny
Vývojář DSers odpověděl 15. leden 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26. srpen 2023

I was setting up my shopify store and encountered a problem not knowing how to spilt the products and group different variants from different suppliers into one product. Seek help form Dsers and redirect me to FB Messenger. Agent Edan demonstrated his professionalism to help me to understand those configuration in a minute with step-by-step screenshot support. Thank you Edan for your help. You are my life-saver. ❤

Ideas from Julieta
Hongkong – ZAO Číny
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 27. srpen 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. prosinec 2023

Sandy was very very supportive and help guide me thru my issue with easy step by step instructions and did not leave me hanging to handle it myself she was there every step of the way and i am very happy!

MindfulBustle
Spojené státy
Doba používání aplikace: 20 dny
Vývojář DSers odpověděl 17. prosinec 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8. leden 2024

Extremely good troubleshooting, would use again. Thank you, Isak and Myra!

Vivicci
Austrálie
Doba používání aplikace: 8 dny
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team