Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
17. květen 2024

Irene, helped me clarify a problem with mapping fast and easy!

Orderly
Bulharsko
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 20. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5. leden 2024

Customer service was very friendly and helpful. Special thanks to Eden. I got a clear and fast information! DSers support advisors are helpful every time!

yconbay
Itálie
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. leden 2024

Thanks to Lily for helping resolve an issue with an item that was deleted from store but had fulfilled for the customer. She was quick to reach out to help resolve the issue.

Humminbirds
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 15. leden 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29. leden 2024

Had some wonderful customer support today from Jenny, reassured me regarding some remapping to a new supplier, and gave me a better understanding of how it works. thank you Jenny.

Ample Buzz
Spojené království
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 30. leden 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. leden 2024

I came here because i was so happy with the customer service I got. Blanca was amazing, friendly, knowledgable and quick with her responses and her actions. If i could give a 6th star for the customer service. I would give it! Thanks again for helping with my issue so kindly and promptly! I feel so much more confident using the DSers app thanks to Blanca their help!

The Furry Fashionista
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 18. leden 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11. srpen 2024

J’ai eu une interaction très bénéfique avec Selena. Elle est très respectueuse et répond avec bienveillance.
Omar

Queen fashion
Francie
Doba používání aplikace: 29 dny
Vývojář DSers odpověděl 12. srpen 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14. leden 2024

I needed help with my dropshipping store and this amazing customer service named OLIVIA helped me out. She explained everything so easily step by step with so much patience. What an amazing human being OLIVIA is ❤️ once again I truly appreciate her kindness. She deserves 10 stars ⭐️ Thank you OLIVIA ❤️

The House of Coco
Austrálie
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 16. leden 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3. prosinec 2023

Many thanks to Wendy, who helped me very, very smartly and very quickly to provide my customer reviews, and I am proud of them for being very smart and expert in their work.amazing suport by "Wendy"
I hope that I can get help from Wendy in the next problems, I don't know how, but I hope that there is an invoice for this.

Click To Shine
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 4. prosinec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. březen 2024

He was quick to reply and explained things I didn't understand, including pictures!
thank you!

Blooming Heart
Japonsko
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 17. březen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23. duben 2024

i needed help with some shipping and payment stuff and Olivia helped me do that she was very kind and knowledgeable. thank you Olivia for your help.

Naughty Toyz
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 25. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team