Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
30. listopad 2023

The customer service is excellent! I am new to Shopify and Krystal was a super help to me. Even though the outcome was not as I wished it would be she was very helpful and provided me with more than enough information so that I do not repeat my mistake. Thank you so much Krystal for you patience and help.

Terry

Healthy Wealthy Wise Deals
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. prosinec 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6. únor 2024

I recently had the pleasure of interacting with Alice from DSER, and I must say, it was a delightful experience. Alice's customer service skills exceeded my expectations in every way.

From the moment I reached out with my questions, Alice demonstrated a level of attentiveness and sincerity that is rare to find in customer support. Not only did she provide thorough explanations to all my inquiries, but she also took the time to ensure that I fully understood every aspect of the process.

What truly stood out to me was Alice's genuine care and dedication. She didn't just fulfill her role as a customer agent; she went above and beyond to connect with me on a personal level. Her kindness and warmth made the entire interaction feel like I was talking to a friend who genuinely wanted to help.

In addition to her exceptional interpersonal skills, Alice showcased an impressive knowledge of the DSER platform and its features. She effortlessly guided me through the process, making it easy for me to navigate and understand.

Overall, my experience with Alice at DSER was nothing short of outstanding. Her sweet demeanor, combined with her expertise and professionalism, left a lasting impression on me. I highly recommend seeking out Alice's assistance for anyone looking for top-notch customer service on AliExpress.

Thank you, Alice, for your wonderful OH SO SWEET SERVICE

Warm regards,
J Wade

The AllGoodz Outlet
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 8. únor 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. březen 2024

The support team is very helpful. Chrissy was very patient and helped solved my minor issue under some settings that needed to be adjusted in my profile. Great customer service.

Acoseni
Kanada
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 10. březen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21. listopad 2024

veri helpful thanks esfania

MSTC
Mexiko
Doba používání aplikace: Asi rokem
2. leden 2024

Alicia helped me very much with my problem. I was totally lost but she helped me fast and explained everything very clear. the problem is now solved and i can make money! thanks again.

www.piconel.nl
Nizozemsko
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. březen 2024

Very excellent product, very good service. Especially Lennon, I asked him a lot of questions and he patiently explained everything to me. I hope I can have a good reason to build my own store with DSers

Armar
Čína
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. březen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15. leden 2024

Excellent advice from Jenny, thanks to her I was able to solve technical problems, due to lack of knowledge in the processes, since I am new to dsers. but I highly recommend the application

SHOPZITO
Mexiko
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 17. leden 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13. prosinec 2023

I haven't much experience with Dsers yet, but so far I had a great experience with the support of Chris. All my questions and problems got solved very fast. I'm more than happy with the service :)

Invisibelt store
Švýcarsko
Doba používání aplikace: 12 měsíci
Vývojář DSers odpověděl 14. prosinec 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19. duben 2024

Myra from DSers support team - best of the best, really help me with my first steps in DSers order placing.

NÚNU Store
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 21. duben 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. duben 2024

Jenny was extremely helpful in the messenger app. She fixed a mapping issue on a product that was out of stock and allowed me to complete my order for my client within minutes. I am overjoyed. THank you!! DSERS- Hayley From Shop Sultry

Shop Sultry
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team