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I asked one question I was stuck and Nephele helped me right away. He found the exact information I was looking for.
Thanks Nephele
Very efficient
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Service was 5 star! You were extremely helpful and patient until the issue was resolved. Thank you so much
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had the pleasure of being assisted by Una, and I must say that the customer service provided was absolutely outstanding. The response time was impressively fast, and their assistance proved to be extremely valuable. Not only did they promptly address my issue, but they also went above and beyond by providing me with thorough instructions accompanied by detailed screenshots, which made it incredibly easy to understand how to resolve the problem.
The specific issue I encountered was related to an error in the fulfillment process of my orders, as I mistakenly placed an order out of sequence. However, Una efficiently cleared up the confusion and ensured that I fully grasped the correct steps moving forward.
One aspect that truly stood out was the clarity with which they presented instructions on how to handle future orders from Shopify to DSers. This proactive approach left me feeling confident and well-prepared for any future transactions.
In summary, my experience with Una's assistance and the customer service overall was nothing short of perfect. I highly recommend their services to anyone seeking reliable and prompt support. Kudos to Una and the team for their exceptional service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
super service ! Mercdi beaucoup pour tout !
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Great customer service and prompt answers.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very helpful. My first order, but was unable to fulfill that. So I contacted Dsers via FB messaging service and i gor best possible help and problem got solved with something new to learn. 5 STARTS & Thanks
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I really enjoyed their service especially the attention given to me by Lucy one of the customer service who attended to me. Lucy is very straight forward and really explains really clear to me. I'd love to meet her again. Thanks Lucy!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I am very happy with the support and help that Isla gave me. It was very frustrated that I had an issue with my orders but Isla walked me through patiently and after long time of explaining and guiding I finally got that worked out. Thank you so much Isla. Great job, great customer service !!!!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Raphael helped me a ton! I was so bombarded and all over the place with supplier and fulfillment issues and he solved everything for me without a problem! Super respectful and very quick responses, hope to get him again next time i need support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Atendimento ótimo, tirou minhas dúvidas... Nota 10 para Holly
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team