Recenze (30 363)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
8. duben 2024

Jenny was extremely helpful in the messenger app. She fixed a mapping issue on a product that was out of stock and allowed me to complete my order for my client within minutes. I am overjoyed. THank you!! DSERS- Hayley From Shop Sultry

Shop Sultry
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 10. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24. leden 2024

I really had a great experience with Marshall! Marshall really took the time to help me and figure out my problem and worked with me until I got the problem fixed. Marshall was there from the beginning to the end to make sure I was satisfied and I am very satisfied. 5 stars for Marshall!

Keepcalmandshop.store
Kanada
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 25. leden 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Datum úprav: 22. květen 2024

Very helpful and nice people and react fast to the messages

Elegant Attire
Nizozemsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 22. květen 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. únor 2024

Alicia's help has been amazing! She was very patient and efficient with our problem. She solved all our doubts with kindness and in a clear way.

Crochella
Španělsko
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 16. únor 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. prosinec 2023

I would highly recommend using this app and supplier. I ran into an issue and contacted Sandy from DSers. She was amazing and helped me remap my products “, as I had 3 orders but I accidentally deleted the mapping so I couldn’t order the products. She remapped and explained everything to me. I’ve now ordered the products and they are on there way!!! Thank you Sandy!

Project Jewellery
Austrálie
Doba používání aplikace: 5 měsíci
Vývojář DSers odpověděl 11. prosinec 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. leden 2024

I recently had the pleasure of using DSers Services, and my experience has been nothing short of excellent. The app proved to be a powerful tool for efficient work, and I'm genuinely impressed with its user-friendly interface.

Skypulse
Belgie
Doba používání aplikace: 9 měsíci
Vývojář DSers odpověděl 15. leden 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30. leden 2024

I am writing this review because I am impressed by the quality of service, the time and dedication that Lily has dedicated to answering my questions to get the best out of the DSers app. She managed to do many things that I didn't know. Thank you very much Lily!!! you're the best!!!

Cordero Verde
Chile
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 31. leden 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. únor 2024

DSerS support is great. Lucy was the best help I could get, very patient and kind. She gave me exactly the support I needed. Thanks to Lucy, my problem was quickly resolved. I can really recommend the support. Thank you, Lucy.

Trustable Tails
Německo
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 11. únor 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5. duben 2024

Rita was very helpful with an issue i had, walked me through and resolved the problem very efficiently, thank you

Super Savings Outlet
Spojené království
Doba používání aplikace: 8 měsíci
Vývojář DSers odpověděl 6. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22. prosinec 2023

Many thanks for the great help and support with my huge problem which could be solved with your help. can only give 5 stars although your help should be at least 10!!!!

ajays-onlineshop
Německo
Doba používání aplikace: 4 měsíci
Vývojář DSers odpověděl 3. leden 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team