Recenze (26 467)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
24. květen 2024

Olivia was great! We chatted back and forth for a while trying to figure out a step I missed, and not at any point did she try to rush or get irritated. I really appreciated that. Thank you Olivia!

Zoe Cove
Spojené státy
Doba používání aplikace: 27 dny
Vývojář DSers odpověděl 26. květen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27. červen 2024

Great service. Blanca was very helpful, understand my problem and fixed it. Very appreciated. Great job!

Top Brand Signature
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 30. červen 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. březen 2024

I had an exceptional customer service experience thanks to Tiffany. Her responses were not only swift but also incredibly kind, making the entire process smooth and enjoyable. It's rare to find such attentive and efficient service these days.

Oppelio
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář DSers odpověděl 14. březen 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. květen 2024

Excellent and quick service! Colleen was very helpfull and provided screenshots to facilitate and show how few processes work in Dsers. Thank you!

Lulladise
Austrálie
Doba používání aplikace: 2 měsíci
Vývojář DSers odpověděl 5. květen 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. červen 2024

This is what service should feel like. Tiffany was excellent and helped me resolve every issue patiently and professionally. Makes life so much easier with this kind of app and service support!

DesIndie
Spojené státy
Doba používání aplikace: 9 dny
Vývojář DSers odpověděl 6. červen 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8. duben 2024

Cynthia is the savior of the night. I got my first sale today after just launching my store and don't know how to fulfill order and so confused with all the steps but "Cynthia" was there for me through all the steps. I am very satisfied as a customer. I highly recommend Dsers to everyone.

Future Of Modern
Kanada
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 9. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. květen 2024

Best platform ever ! The service is amazing, high and fast response! Satisfied with the overall experience, I highly recommend!!

Moone
Švýcarsko
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 20. květen 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14. červen 2024

Rin was the best, I was so confused with many of the settings, I'm new to drop shipping and RIn help me step by step on how to set up the selling of the products and the price for sale with pictures and text using the chat app. I was really please with the costumer service provided it to me.
Thank you Rin for all your help.

UNYQUE TREASURES
Spojené státy
Doba používání aplikace: 3 dny
Vývojář DSers odpověděl 16. červen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25. duben 2024

The App is really good and user-friendly. The customer service is exceptional and fast too. I spoke with Isla and she is really professional. She was nice and polite and made my experience in the app even better. I recommend the app to anyone out there looking for a dropshipping supplier.

Mini Marvel
Keňa
Doba používání aplikace: Asi měsícem
Vývojář DSers odpověděl 27. duben 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. duben 2024

Sandy was outstanding if This customer service was the best I have ever received in my life and I also work in the customer service field and it gets draining and annoying, but Sandy was very patient with me and guided me through the entire process. This was hands down the best service I have received for any customer service rep 10 stars for you Sandy you're the best <3

Nova Goods Co
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 14. duben 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team