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Bianca helped me getting my first order right very promptly and accurately, with screenshots of what I needed to do. Thanks!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I want say that the service, for me Bianca, was perfect, fast and helpful response!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I contacted customer support for clarification on locations where they can dropship and also details of suppliers. Wendy, the customer support agent who assisted me, was very prompt in response and helpful. Even providing me screenshots on where to go to take me to where I can see further info. Great customer support!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I deal with a variety of customer service & support reps as well as many technical support help desks. In the last few years if they listen to my question or concern I get a robotic preapproved answer, never actual help. Today when I contacted DSers I was immediately connected with a representative that never made me repeat my question. He actually listened the first time and responded immediately with an answer! I am beyond impressed and excited to with with DSers in the future. FABULOUS. Made my day is not even close to how I feel right now.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I, a newcomer, am currently navigating through my work journey and cannot express enough satisfaction with the dedicated assistance provided by Lucia. With enthusiasm and professionalism, Lucia has been a reliable anchor, helping me overcome challenges and smoothly accomplish tasks. Lucia's efforts and support have truly enhanced my working experience, and I want to sincerely express my gratitude. Thank you, Lucia, for being a companion and a valuable support!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Communication with Marry was the best experience of my life! The support was at the highest level! Throughout the conversation, I felt that they sincerely wanted to help me solve my problem. It was just wonderful and I want to express my gratitude to Dsers for Marry ☺️
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a problem to unlink some of my shops, I asked some help and Aimee helped me really efficiently and fastly found a solution to fix my problems. Thanks again !
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Amazing Support! Especially Shelly solves all my issues immediately. Wish all support were just as quick, nice and knowledgeable!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Lena Thank you for your help.
Quick respond.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I would like to express my immense gratitude to the DSers team, and especially to Villanelle from support, for their incredible help and assistance. I had some difficulties with configuring my application, but thanks to Villanelle's professionalism and knowledge, everything was quickly and efficiently resolved.
Villanelle was not only extremely helpful but also very kind and patient. She walked me through the entire process step by step, ensuring that everything was working as it should. Her prompt responses and clear instructions made me feel confident and valued as a customer.
I am extremely satisfied with the level of service I received and highly recommend DSers to anyone looking for a reliable order management tool. Once again, a huge thank you to Villanelle for her exceptional help!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team