Recenze (26 537)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
2. červen 2024

the customer sevrice team are super nice, I have a questions and they reply me asap, btw thanks to the one helps me called Sherry!

eyelloo™
Tchaj-wan
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 3. červen 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19. duben 2024

I recently had an excellent experience with Dser's customer support team. They were incredibly helpful and efficient in assisting me with my request to automate product orders. The guidance they provided was clear and practical, enabling me to streamline my operations effectively. Highly recommend their service for anyone looking for robust support and reliable solutions!

Artly Canvas
Nizozemsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 21. duben 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14. duben 2024

What an amazing level of customer service from Wendy! I'm still pretty new to the platform and was having a hard time figuring out how to fulfill my orders. Wendy had my issue resolve in under 5 minutes!

Thank you for all your help and support Wendy :)

Pets Plus
Kanada
Doba používání aplikace: 19 dny
Vývojář DSers odpověděl 15. duben 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6. březen 2024

I'm a relatively new dropshipping online business owner and was having trouble with fulfilling one of my orders. But then I talked to Jenny, a representative from dsers via Facebook messenger and she was very helpful. She helped resolved an issue in a matter of minutes that took me days to work on. She was very patient, understanding and friendly. I'm so glad she was able to help me and now I can move forward with my business!

Beautifully Lavish
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář DSers odpověděl 10. březen 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24. květen 2024

Aimee from the support team was friendly and patient with me, as it was my first time troubleshooting an issue. thank you for being so lovely, and for helping me resolve the issue with screenshots and friendly communication!

Revel Niche
Austrálie
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 26. květen 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1. červenec 2024

The integration works well, and the customer service Bianca was really helpful!

Petz Bazaar
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář DSers odpověděl 2. červenec 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8. duben 2024

My experience with Dsers Aliexpress Dropshipping Partner, especially regarding the help received from Raphael, is decidedly positive. My experience shows that by contacting the Dsers team on Messenger, one can expect quick and professional assistance. In my case, Raphael proved to be invaluable support by offering an effective solution to the problem I was facing. Thanks to his help with product mapping, not only was I able to resolve the encountered issue, but I also significantly reduced the project work time by two days.

Varne
Polsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 9. duben 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13. duben 2024

Olivia from Dsers provided exceptional assistance. Professional, prompt, and genuinely caring, she swiftly resolved my issue while keeping me informed. Her dedication to customer satisfaction is amazing. Thank you for the outstanding service!

Alzaeem
Spojené arabské emiráty
Doba používání aplikace: 7 měsíci
Vývojář DSers odpověděl 14. duben 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4. červen 2024

emma was awesome she answered every question i had walk me through everything very nice lady i thankful for her she was a blessing i was about to give up on this dropshipping thank you emma

sunnyshades
Spojené státy
Doba používání aplikace: 24 dny
Vývojář DSers odpověděl 5. červen 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21. květen 2024

I like dsers , it’s fast , secure and really good … Recommended … especially their services are fast … their incredible chat support on messenger had shocked me first

Gill Swift
Španělsko
Doba používání aplikace: Asi 2 měsíci
Vývojář DSers odpověděl 23. květen 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team